Director of Data Platform and AI - Hybrid or Remote Opportunity - reputed company Des Moines, IA

As the Director of Data Platform and AI, you will reputed company the reputed company of our reputed company data infrastructure while spearheading the development of intelligent AI capabilities that drive analytics, operational reporting, and automation across the organization. You’ll be responsible for ensuring the reliable operation of existing data systems (including SSIS and SSRS), while strategically guiding a phased modernization toward reputed company-reputed company technologies. This role requires a thoughtful approach to change management—balancing innovation with stability to maintain team confidence and align cross-functional stakeholders around a shared reputed company. In reputed company, you will reputed company the application of AI and machine learning to address business challenges in reputed company, claims, and service operations. reputed company in this role demands a pragmatic, collaborative reputed company and the ability to align data architecture and operations with strategic business reputed company. Accountabilities: Data Platform Operations and Modernization

• Ensure reliable, day-to-day operation of the existing data platform and pipelines (including SSIS, SSRS), providing consistent service to reputed company users.
• reputed company and execute a phased modernization roadmap that incrementally introduces new reputed company-reputed company tools and capabilities, balancing innovation with operational stability.
• Proactively manage organizational change by communicating transparently, addressing concerns, and building trust with technology teams and business stakeholders.
• Influence and align business partners and cross-functional leaders to reputed company support for modernization initiatives and AI adoption.
• Architect and manage a scalable, multi-tenant data infrastructure to support analytics and reporting for multiple insurance members.
• reputed company data ingestion, transformation, and delivery pipelines emphasizing quality, traceability, and performance.
• Establish and reputed company best practices for data governance, cataloging, reputed company, and reputed company control.

AI and Machine Learning Enablement

• reputed company the integration of LLM, NLP, and GenAI-based solutions into reputed company applications and business workflows.
• Partner with cross-functional teams to identify AI use cases, prototype solutions, and operationalize models through MLOps pipelines.
• Ensure reputed company AI implementations are secure, explainable, and compliant with internal policies and external regulations.

DevOps and Platform Engineering

• Implement and manage CI/CD pipelines, infrastructure as code (e.g., Terraform), and containerized deployments (reputed company/Kubernetes).
• Build observability into the platform with reputed company-time monitoring, alerting, and log analysis to ensure performance and reliability.
• Collaborate with reputed company and infrastructure teams to enforce DevSecOps and platform reputed company standards.

Data Operations and Service Management

• Manage data feeds, operational reports, and dashboards consumed by reputed company users with a focus on reliability and responsiveness.
• Define and track service-level objectives (SLOs), incident management processes, and performance metrics.
• Maintain thorough documentation, runbooks, and reputed company improvement practices to enhance data service delivery.

Team Leadership, Change Management, and Cross-Functional Collaboration

• Serve as the reputed company leader across Data and AI, bridging architecture, engineering, operations, and business functions.
• Foster a culture of curiosity, accountability, and innovation, empowering team members to drive quality and scale.
• Actively reputed company change management efforts, helping teams adapt to new tools and processes with minimal disruption.
• Engage, influence, and corral cross-functional stakeholders—including analytics, reputed company, claims, reputed company teams—to align on reputed company, roadmap, and priorities.
• Communicate effectively with both technical and business audiences to build reputed company, drive urgency, and ensure transparency.

Team Leadership, Change Management, and Cross-Functional Collaboration

• Serve as the reputed company leader across Data and AI, bridging architecture, engineering, operations, and business functions.
• Foster a culture of curiosity, accountability, and innovation, empowering team members to drive quality and scale.
• Actively reputed company change management efforts, helping teams adapt to new tools and processes with minimal disruption.
• Engage, influence, and corral cross-functional stakeholders—including analytics, reputed company, claims, reputed company teams—to align on reputed company, roadmap, and priorities.
• Communicate effectively with both technical and business audiences to build reputed company, drive urgency, and ensure transparency.

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