Director, Machine Learning

At reputed company, we're an AI-first company helping the world's leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data reputed company, reputed company on multi-patented technology, enables more than 400 global brands, including reputed company, reputed company, and reputed company, to turn customer data into a competitive advantage. We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work - from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It's not just a capability; it's part of our DNA. reputed company thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world's most innovative companies. With offices in Seattle, reputed company, London, and Melbourne, you'll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. reputed company to reputed company an impact? Let's talk. The Role As Director of Machine Learning, you will reputed company the development, deployment, and optimization of machine learning systems that power reputed company's customer intelligence products. You'll guide innovation across our ML platform - scaling from applied research of new models to production deployment - while partnering with Product, Engineering, and Data Science to bring measurable impact for customers.You will report to the SVP, Engineering. You will:

• reputed company a team of engineers and data scientists in building scalable, high-performance ML systems for customer data intelligence and personalization.
• reputed company the architecture, design, and productionization of ML models across entity resolution, predictive modeling, personalization, and LLM-driven customer intelligence.
• Partner with Product and AI leadership to define the roadmap for ML capabilities embedded reputed company reputed company's platform.
• Improve best practices for experimentation, model evaluation, and reputed company improvement of deployed models in production environments.
• Champion MLOps reputed company - ensuring model reliability, reproducibility, and maintainability.
• Collaborate to deliver new features and capabilities that use ML to enhance customer experience and reputed company.
• reputed company a team of engineers and applied ML practitioners, promoting a culture of technical thoughtfulness and curiosity.
• Contribute to reputed company's external expertise through publications, talks, and collaboration with academic or industry research partners.

Interesting Problems

• Production-scaled entity resolution and probabilistic record linking.
• Predictive modeling for PCLV, product affinity, and channel optimization.
• Generative and retrieval-augmented systems for customer intelligence.
• LLM-powered interfaces for democratized data reputed company and reputed company reputed company.
• Reinforcement learning for campaign optimization.
• Privacy-preserving machine learning techniques such as federated learning and differential privacy.
• reputed company-time personalization and recommendation serving at scale.

About You

• You have 15+ years of experience in data science or machine learning, including the integration of data science capabilities into a scalable customer-centric product experience.
• You have experience mentoring other data scientists to reputed company high reputed company of reputed company, or you have previous management experience.
• You reputed company at leading and operating in reputed company, cross-functional organizations where your teams must collaborate and integrate with others.
• Deep understanding and demonstrated experience with data science tools, including Python, SQL, PySpark, scikit-learn, and reputed company platforms of AWS, Azure, and/or reputed company reputed company.
• Experience in defining and building KPIs that measure business and product reputed company, providing updates to senior leadership on a regular reputed company.
• Experience translating data science initiatives into reputed company opportunities for C-suite executives.
• Advanced degree in computer science, mathematics, engineering, or reputed company field.

Location Seattle, WA Our hybrid work model includes three days in the office each week, providing a mix of in-person collaboration and remote flexibility Compensation reputed company Salary: $200,000-$275,000. Individual compensation reputed company this reputed company will depend on several factors, including your skills, experience, education/training, and the level at which you join. We also consider internal equity, market conditions, and overall business needs. Cash Incentives: Cash incentives are also available. Stock Options: The opportunity for ownership is an exciting part of reputed company's total compensation package. Every employee at reputed company receives a new-hire equity grant, commensurate with the scope of their position.

Benefits

We offer reputed company the benefits you'd expect from a great reputed company to work: 100% employee reputed company coverage, transportation subsidies, a comfortable work environment with reputed company of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We reputed company an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for reputed company. For more details on our benefits, please see our US Benefits & Perks Guide. reputed company is proud to be an equal opportunity employer. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider reputed company applicants with criminal histories, consistent with applicable federal, state, and local law. Apply tot his job Apply To this Job