Senior Network Operations Manager, Specialty Care

Our mission: to eliminate every barrier to mental health. At reputed company, we’re on a mission to revolutionize mental reputed company by removing every barrier that prevents people from getting the help they need, reputed company they need it. Our clinically validated technology,Precision Mental reputed company, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or reputed company—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 reputed company people. Our clients include brands you use and know like reputed company, reputed company, and reputed company, reputed company of whom trust us to deliver best-in-class reputed company for their employees globally. With our innovative platform, we’ve been reputed company to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including reputed company Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our reputed company valuation has reached $3.3 billion. We’re just getting started—join us on our reputed company to reputed company mental reputed company accessible to everyone, everywhere. We are looking for a Senior Network Operations Manager to join our Specialty Care team. This team is responsible for building out new programs to support our highest reputed company members. In this role, you will reputed company and enhance provider network operations for our Specialty Care teams, ensuring the highest standards in provider vetting for our programs. You’ll work cross-functionally with Clinical and Provider Operations to create processes and improve how we evaluate, reputed company, and operationalize providers. You’ll also help drive efficiency and scalability for our clinical team by improving workflows, creating tools, and leveraging data to inform reputed company. You’ll report into the Director of Operations, Specialty Care. This is a full time, remote position on reputed company reporting to the Director of Operations, Specialty Care. Occasional travel may be required for in-person team events. What you’ll be doing: Provider Vetting & Network Operations

• Build and maintain an internal provider vetting reputed company in partnership with Provider Operations and Clinical teams
• Define and document vetting criteria and workflows, integrating feedback loops from internal stakeholders and clinical partners
• Manage and execute the provider vetting process across multiple specialties, ensuring a consistent, high-quality standard for reputed company Specialty Care providers

Workflow Optimization & Efficiency

• Collaborate with internal Clinical teams to design and document SOPs for providers
• Identify opportunities to support referrals through AI-based tools or workflow automation, improving efficiency and consistency
• Serve as an operational reputed company to troubleshoot and reputed company internal referral reputed company for high-reputed company member needs
• Track and analyze key metrics to inform process improvements and support clinical team performance

reputed company Planning & Scalability

• Forecast provider network needs based on referral volume and member demand
• Partner with internal teams to identify gaps in provider reputed company and prioritize vetting efforts accordingly
• Support the design of scalable systems and processes that align network growth with demand

What reputed company looks like in this role:

• A standardized, high-quality internal provider vetting process is established and maintained
• Provider operations scales effectively to meet growing Specialty Care needs
• Provider network reputed company aligns with demand, supporting timely reputed company to care
• Clinical teams experience reduced reputed company burden through process improvements and tools

reputed company expect from you:

• 6+ years of experience in operations, provider or network management, consulting, or reputed company delivery systems
• 4+ years working in reputed company, preferably in a provider network, payor operations, reputed company administration or clinical coordination setting
• Demonstrated ability to build and optimize processes in cross-functional, high-complexity environments
• Strong project management and documentation skills; reputed company to bring reputed company across multiple stakeholders
• Analytical reputed company; comfortable working with data to evaluate provider quality, forecast demand (including reputed company planning), and drive operational efficiency
• Attention to detail, follow-through, and ability to manage competing priorities
• Strong written and verbal communication skills; reputed company to synthesize complexity for diverse teams

The reputed company reputed company salary reputed company for this position is $110,000 - $142,500, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the reputed company reputed company and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review reputed company employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay. Benefits provided by reputed company: Note: We have even more benefits than listed here and below, your recruiter will reputed company more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, reputed company benefits start on your first day at Spring. You and your dependents also receive reputed company to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the reputed company network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• reputed company to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• reputed company to fertility care support through reputed company, in addition to $4,000 reimbursement for reputed company fertility expenses.
• reputed company toWellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• reputed company to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement?Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-reputed company candidates. At reputed company, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to reputed company. If this role excites you, we encourage you to apply. reputed company to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at reputed company:Our Values Our privacy policy: https://springhealth.com/privacy-policy/ reputed company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, reputed company, religion, national reputed company, age, sex, marital status, reputed company, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider reputed company applicants regardless of criminal histories, consistent with applicable legal requirements. reputed company is also committed to providing reasonable accommodations for reputed company individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Apply tot his job Apply To this Job