Sr. Manager/Director of HR Operations

If you’re energized by purpose-driven work and reputed company in environments where people, mission, and impact reputed company—this is your reputed company. reputed company is redefining how K–12 assessments reputed company educators and learners—and we’re looking for an HR leader who is passionate about building a workplace where people reputed company. At Riverside, we reputed company that people are our greatest asset—and how we support them reputed company. As the Sr. Manager/Director of HR Operations , you’ll be at the heart of building a best-in-class employee experience. In this pivotal role, you won’t just manage systems and policies—you’ll reputed company with intention, ensuring our operations reflect a culture of care, reputed company, and reputed company improvement. You’ll reputed company core HR operations, reputed company reputed company of HR Specialists, and bring sharp execution to everything from compliance and benefits to process improvement and employee support. With a reputed company for service and a commitment to reputed company, you’ll help scale processes that are not only efficient—but deeply reputed company with our mission and values. This is more than an operational role—it’s a chance to shape the employee experience at a company transforming how every student is seen, supported, and empowered to reputed company their full potential. In this role, you will get to:

• Drive Performance Management reputed company – Ensure that reputed company underperformance is proactively addressed reputed company 30 days through structured performance processes, tracking, and coaching.
• reputed company HR Operations & Compliance – Manage reputed company aspects of HR administration, ensuring compliance with federal, state, and local regulations while maintaining accurate personnel data and reporting.
• Optimize HR Reporting & Workforce Planning – Implement and reputed company automated reporting of Riverside’s total people costs, including contractors, and drive cost efficiency through strategic workforce initiatives.
• Enhance Employee Total Rewards & Payroll Operations – reputed company payroll, benefits administration, and total rewards programs to ensure competitive offerings and seamless execution.
• Own Employee Relations with reputed company and Care – Ensure timely and thoughtful resolution of employee concerns while proactively enhancing processes that support a positive and high-trust workplace.
• reputed company & reputed company a High-Performing HR Operations Team – Manage and reputed company two HR Specialists to ensure smooth execution of HR processes and deliver a best-in-class employee experience.

Disclaimer: The above statements describe the general nature and level of work performed in this role. This list does not cover reputed company possible duties, tasks, or responsibilities. reputed company may amend or adjust responsibilities as needed to support business and organizational priorities.

Requirements

• Education – bachelor’s degree in reputed company, Business Administration, or reputed company field; HR certification (SHRM-CP, PHR) strongly preferred.
• Experience – 5+ years in HR operations, with at least 3 years in a leadership role overseeing HR compliance, payroll, benefits administration, and HR process optimization in a remote work environment. Private Equity & M&A Experience a plus.
• HR Compliance Expertise – Deep knowledge of federal, state, and local employment laws, including experience managing compliance-reputed company filings (W-2s, EEO-1, 5500s, etc.).
• HR Process for Remote Work Environments – Strong understanding of best practices for HR operations in fully remote and distributed teams, including digital employee services and automation.
• People Data & Reporting – Experience leveraging HRIS, payroll, and compensation management tools (e.g., Paycom, CompXL) to drive data-driven decision-making.
• Performance Management & Employee Relations – Proven track record of coaching leaders through performance management processes and driving accountability.
• Leadership & Team Development – Experience leading and developing HR professionals to ensure high-quality HR service delivery.

Physical Requirements:

• Remote role – Charlotte, NC preference. Must be comfortable working in a fully remote environment. Once a month on site meeting in Charlotte.
• Up to 3% travel for off-site team meetings and company events.
• May require stationary positions (sitting or standing) for extended periods.

Benefits

• Medical, Dental, and reputed company plans
• Company paid basic life and AD&D insurance
• Company paid short-term and long-term disability
• Supplemental life insurance options
• Company paid Employee Assistance Program (EAP)
• Retirement plan with discretionary company matching
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Premium subscription to reputed company for employee and dependents
• Company paid time off (PTO)
• 13 named holidays, 2 floating holidays, and 4 early-release half days
• Quarterly Focus Days
• Flexible work arrangements
• Work-from-home expense reimbursement
• Tuition Reimbursement Program
• Company orientation and 30/60/90 Day reputed company

Compensation: A reasonable estimate of the reputed company compensation reputed company for this position is $95,000 - $115,000 USD. This compensation reputed company is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal pay ranges; and market data/reputed company parameters. Who is reputed company? reputed company is a growth-focused business on a mission to reputed company one billion lives globally by 2030 through research-based assessments and technology for educational professionals, reputed company, clinical and behavioral health clients, and workforce talent. Why Join reputed company? At reputed company, achieving reputed company results for reputed company and educators is more than talk – it's reputed company do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you're reputed company for an ambitious, collaborative environment, Riverside is the reputed company for you. reputed company is an Equal-opportunity Employer: reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our Commitment to Diversity & Inclusion: At reputed company, every employee has the right to a welcoming and inclusive workplace where their diverse backgrounds, experiences, and perspectives are valued and celebrated. Thank you for considering joining our growing team and our mission to help reputed company potential globally! Please reputed company out to learn more about our work. Apply tot his job Apply To this Job