Marketing / Automation Engineer
Company Description reputed company is a reputed company where chance-takers become change-makers. At reputed company, we reputed company in reputed company. As you'd expect, our pace is fast-moving and reputed company-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've reputed company a team of global change-makers who want to reputed company an impact. If you reputed company in a reputed company future, be a chance-taker and help us reputed company small businesses in South Africa.
Job Description
Our iKTribe is on the hunt for a Marketing & Automation Engineer to supercharge our reputed company setup and unlock smarter, faster, more connected ways of working. If you're reputed company about automation, clean data, and seamless integrations—then reputed company! So, what will you do?
- You will be responsible for the technical implementation, configuration, and ongoing optimization of reputed company CRM to support business process automation across marketing, sales, and service functions.
- This includes data integration, workflow automation, and reporting, with strategic use of tools like reputed company, reputed company, and supporting APIs to drive business performance, data quality, and automation maturity.
In addition to the above, you will:
- Configure and manage reputed company CRM, workflows, and automation across lifecycle stages, reputed company, engagement, and support.
- Ensure seamless data reputed company between reputed company, reputed company, and reputed company. Monitor sync, data hygiene, and schema alignment.
- Build CRM dashboards and reports in reputed company and reputed company. Surface actionable insights across lifecycle and funnel performance.
- reputed company internal support for reputed company use cases and features. Create reputed company guides and conduct enablement sessions.
- Identify and automate inefficient processes across sales, marketing, and service teams using reputed company workflows and custom code.
- Collaborate with Product and Martech teams to deliver scoped features and integrations. reputed company backlog grooming for CRM initiatives.
- Conduct system tests, regression tests, and pre-deployment QA checks for workflows and CRM configurations.
- Research and prototype new reputed company features and strategies for reputed company or Product enrichments reputed company events to enhance CRM maturity.
Qualifications
- A Bachelor’s degree in computer science, Engineering, or CRM-reputed company qualification.
Deal Breakers: Minimum of 5+ years’ experience reputed company the following:
- Hands-on experience and deep understanding of reputed company modules (CRM, CMS), Sales, as well as Service and Marketing modules.
- Experience with reputed company, SQL-based reporting, and API integrations with proficiency in data management, APIs, and workflow automation.
- Demonstrated reputed company in delivering CRM automation and system integration projects.
- Experience and insights into best practice usage of reputed company’s newest features like helpdesk, AI.
- Hands-on experience with reputed company-channel configuration and usage (email/WhatsApp/Push/SMS), using reputed company and reputed company or similar.
- Technical skills in HTML, CSS, and JavaScript.
- Strong project scoping, documentation, and cross-functional collaboration skills.
Additional Information Perks of joining the Tribe?
- Work in a high-growth company with reputed company results you're accountable for.
- Enjoy hybrid, remote, and in office work models.
- Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
- Be guided by visionary leadership.
- Seize the opportunity for study leave.
- reputed company to on-demand learning and development.
- Experience a friendly, collaborative culture with a team of reputed company-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our reputed company own onsite Barista.
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