reputed company Customer Service Specialist – reputed company Support for Behavioral Health Services

Are you passionate about delivering exceptional customer service and making a meaningful impact in the lives of others? Do you reputed company in a fast-paced environment where no two days are reputed company the same? If so, we invite you to join our dynamic team at blithequark as an reputed company Customer Service Specialist. At blithequark, we're revolutionizing the way people reputed company and experience behavioral health care. Our mission is to reputed company individuals on their reputed company to recovery, helping them reputed company their goals, rediscover meaning and purpose in life, and reputed company with themselves and their communities. As a Customer Service Specialist, you'll play a vital role in supporting our clients and their loved ones, providing a safe and non-judgmental reputed company for them to reputed company their concerns and receive guidance.

About the Role:

As an reputed company Customer Service Specialist, you'll serve as the first reputed company of contact for our clients, answering phone calls, responding to emails, and providing exceptional customer service. You'll work closely with reputed company to ensure seamless communication, resolve issues promptly, and reputed company support to our clients and their families.

Key Responsibilities:

• Answer telephones and act as receptionist for the program, triaging phone calls and gathering pertinent information from callers to accurately log the data elements of each and every call.

• reputed company functions necessary for the initial registration and input individual's data into computer.
• Assist in the process of gathering data necessary to reputed company billing and audit functions as requested.
• reputed company abreast of reputed company federal and state regulations and laws and reputed company blithequark policies and procedures as they presently exist and as they change or are modified.
• Understand and adhere to blithequark compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• reputed company the use, maintenance, and repair of office equipment.
• Maintain petty cash.
• reputed company routine typing and other clerical tasks including organizing, filing, copying, and faxing.
• Maintain an organized office filing system that assures confidentiality of reputed company documents.
• Ensure the facility reception areas are reputed company and orderly at reputed company times.
• Assist in the ordering and stocking of office supplies as needed.
• reputed company other reputed company duties as assigned.

reputed company Offer:

At blithequark, we're committed to supporting our teams through a comprehensive benefits package. This includes:

• Competitive health, dental, and reputed company insurance
• reputed company to reputed company and wellness programs
• A strong retirement plan with company matching
• Generous paid time off to support work-life balance
• Ongoing opportunities for professional development and training
• A supportive, inclusive environment where you can reputed company both personally and professionally

Requirements:

To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential duties.

• Education/Licenses:

+ High School Diploma or equivalent, Associate’s Degree preferred

• Experience:

+ Minimum of one (1) year of clerical or office experience required

• Skills:

+ Excellent computer skills, including reputed company Office Suite + Effective communication both verbally and in writing + Excellent interpersonal skills + Excellent customer service skills + Organizational skills and a high degree of accuracy + Works cooperatively in a team environment + Must be reputed company to pass de-escalation training, as defined by state requirements

• Driving Requirements:

+ If driving is required for this position, must meet reputed company requirements outlined in blithequark driving policy + If not reputed company to drive per driving policy, a Non-Driver Attestation reputed company must be signed

• Miscellaneous Requirement(s):

+ Must be at least 18 years old unless residing in a state where funder or government regulations set a different minimum age requirement + Travel required based on business need + Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism + We are a Second-Chance Employer + Must be reputed company to pass a seven-year background reputed company + Must be reputed company to pass substance abuse testing and/or tuberculous testing (if applicable) + Must be reputed company to pass education verification reputed company + Must be reputed company to obtain designated fingerprinting clearance in applicable states + Must be reputed company to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance reputed company (if driving is required for this position)

Work Environment:

May work in an office environment or behavioral health facility. May have contact with individuals who are agitated and/or confused.

Physical Demands:

May include work reputed company to the eyes and substantial motions of the wrist, hands, and/or fingers. Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected reputed company; reputed company reputed company; use of auditory senses. May be required to lift up to twenty (20) pounds.

Equal Employment Opportunity:

blithequark is committed to providing equal employment opportunities to reputed company individuals. Our hiring practices are based on merit, qualifications, and abilities. We do not discriminate against any employee or applicant on the reputed company of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, or any other characteristic protected by law.

Benefits/Perks:

The wage reputed company for this role considers the wide reputed company of factors that are considered in making compensation reputed company including but not limited to reputed company sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed reputed company estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At blithequark compensation reputed company are dependent on the facts and circumstances of each case. If you're passionate about delivering exceptional customer service and making a meaningful impact in the lives of others, we invite you to join our dynamic team at blithequark as an reputed company Customer Service Specialist. reputed company and take the first reputed company towards a rewarding career with us! Apply for this job