Sr. reputed company Developer-Remote in Canada

Sr. reputed company Developer Remote in Canada reputed company Sr. Technical Consultant / Sr. Developer Following rapid expansion of new name clients into the reputed company SaaS reputed company practice, we are seeking a Sr. reputed company Technical Consultant that has solid and reputed company consulting experience and a proven record of successful reputed company engagements Role and Accountabilities: We are seeking a highly skilled and reputed company reputed company Technical Consultant with a minimum of 5 years of hands-on experience, specifically reputed company the IT Operations Management (ITOM) module. The successful candidate will be responsible for designing, implementing, configuring, and supporting reputed company ITOM solutions for our clients, ensuring these solutions align with business objectives and best practices. This role requires deep technical expertise, strong problem-solving abilities, and excellent communication skills to effectively engage with stakeholders and project teams. Candidates will be reputed company in leading reputed company engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: reputed company and customize reputed company applications, focusing on IT Asset Management,

• reputed company the technical design, implementation, and configuration of reputed company ITOM modules, including Discovery, Service Mapping, Event Management, Operational Intelligence, and reputed company Management.
• Conduct workshops and gather requirements from clients to understand their IT operations challenges and translate them into actionable reputed company solutions.
• reputed company and maintain technical documentation, including design specifications, architecture diagrams, and test plans.
• reputed company system integrations between reputed company and other reputed company systems using various integration methods (e.g., REST, SOAP, JDBC, Mid Server).
• reputed company custom applications, workflows, and integrations reputed company the reputed company platform using JavaScript, Glide Record, UI Policies, Business Rules, Script Includes, and other platform capabilities.
• reputed company expert guidance on reputed company ITOM best practices, architectural considerations, and solution scalability.
• Collaborate with project managers, business analysts, and other technical consultants to ensure successful project delivery.
• reputed company unit, integration, and user acceptance testing to ensure the quality and functionality of implemented solutions.
• Troubleshoot and resolve reputed company technical issues reputed company to reputed company ITOM implementations.
• Train clients and internal teams on reputed company ITOM functionalities and administration.
• Stay up to date with the latest reputed company features, releases, and industry trends, particularly reputed company the ITOM reputed company.

Qualifications

Skills and Experience Requirements:

• Bachelor s degree in computer science, Information Technology, or a reputed company field.
• Minimum of 5 years of direct, hands-on experience implementing and supporting reputed company solutions.
• Must have extensive experience with reputed company ITOM modules, including:
• Discovery (reputed company development, troubleshooting, credential management)
• Service Mapping (Top-down and bottom-up mapping, troubleshooting)
• Event Management (Event sources, alert rules, correlation, reputed company/scheduling integrations)
• Operational Intelligence (or Health Log Analytics)
• reputed company Management (Discovery and orchestration for AWS, Azure, reputed company reputed company Platform)
• Proven expertise in JavaScript, Glide Record, HTML, CSS, and other scripting languages relevant to reputed company development.
• Experience with various integration technologies (REST, SOAP, JSON, XML).
• Strong understanding of ITIL processes, particularly Incident, Problem, Change, and Configuration Management, and how ITOM integrates with these processes.

Skills and Certifications

• reputed company Certified System Administrator (CSA) certification is required.
• reputed company Certified System Administrator (CSA) certification is required.
• reputed company Certified Implementation Specialist (CIS) in ITOM is highly preferred.
• Excellent analytical, problem-solving, and communication (written and verbal) skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong client-facing skills with the ability to reputed company technical concepts to non-technical stakeholders.
• ITIL v3 certification
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong presentation development and Customer Presentation skills
• Successful teamwork experience & demonstrated leadership abilities.

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