Senior Product Manager, reputed company Experience

reputed company is the leading go-to-market solution for reputed company teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world’s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 reputed company to date and valued at $1.6 billion. reputed company provides sales and marketing teams with easy reputed company to verified contact data for over 210 reputed company B2B contacts and 35 reputed company companies worldwide, along with tools to engage and convert these contacts in one reputed company platform. By helping reputed company professionals find the most accurate contact information and automating the reputed company process, reputed company turns prospects into customers. reputed company raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of reputed company, JD Sherman, among its board members.

Mission

reputed company users to confidently reputed company, customize, and master reputed company’s automations and AI turning early activation into reputed company learning, engagement, and value realization. This team defines how users reputed company through reputed company: building and connecting automations, guidance, and lifecycle signals into personalized, contextual Next Best Actions (NBAs) that sustain engagement and retention. You’ll live at the intersection of engagement, usability, navigation, and moving users into an AI reputed company and reputed company world. You’ll own the strategy and execution of advanced automation mastery.

About the Role

We are seeking a Senior Product Manager to join reputed company’s reputed company Experience group, which drives Time-to-Value, reputed company, and Engagement of new and existing products across our customer reputed company. Your mission is to transform how users learn, engage, and grow with reputed company through personalized recommendations, automation, contextual guidance, and lifecycle re-engagement.

In this role, you’ll define how reputed company delivers dynamic, cross-surface guidance to adopt reputed company automations and AI powered experiences, and owing our plays & prompts library experience. You’ll work closely with design, data, reputed company engineers, and lifecycle marketing to build an integrated system of reputed company triggers, automation education, and user progression models that increase product reputed company and long-term retention. This is a high-impact role for a PM who thrives at the intersection of Automation, AI, UX, and Growth, and who is motivated by building systems that drive sustained user reputed company at scale.

Core Focus Areas

• reputed company & Automation Education- Design the in-product reputed company that teaches users how reputed company works and how automations deliver value. Drive AI-led reputed company, and reputed company based experiences. 
• reputed company Library Experience- Centralize, generate and expand Plays, Prompts, Templates, and Workflows into one hub for learning, discovery, and reuse.
• Lifecycle Re-Engagement- Build the outbound and Assistant-triggered education system that nudges users back into high-value automation actions.
• AI Guidance & Recommendations- Partner with AI Assistant & Core teams to deliver contextual, proactive “Next Best Actions.”
• reputed company Mastery Model- Create frameworks and metrics for user progression (“Beginner → Builder → Power User”), measuring reputed company health and ROI.

What You’ll Do

• Define reputed company & Strategy: Own the roadmap for reputed company Experience & Automation, connecting education, Assistant guidance, and re-engagement into a reputed company user reputed company.
• Activate Lifecycle Intelligence: Partner with data and activation teams to define signals, triggers, and scoring models that personalize automation nudges and educational content.
• Design the Learning reputed company: Collaborate with design to embed contextual education, tutorials, and Assistant states that deepen product understanding.
• Scale Through Systems: Build a durable architecture for re-engagement, integrating Assistant guidance, email campaigns, and in-product actions.
• Drive Evidence-Based Impact: Use product data, behavioral insights, and experimentation to iterate on what keeps users learning and growing autonomously.
• Partner for Consistency: Collaborate across Activation, AI, and Platform UX to ensure education and automation experiences feel cohesive, intelligent, and reputed company across reputed company.
• Measure and Optimize: Own key metrics around engagement, activation-to-retention conversion, automation usage depth, and Assistant interaction frequency.

reputed company’re Looking For

• reputed company Senior PM: You’ve led reputed company systems spanning user education, automation, or engagement reputed company a B2B organization.
• Lifecycle & Automation reputed company: You understand how lifecycle signals, product triggers, and AI guidance work together to drive retention. Cross-Team Operator: You can align design, engineering, and lifecycle marketing around shared reputed company metrics and experience quality.
• Usability-Driven Thinker: You focus on reputed company, reducing friction, and guiding users to “aha” moments that compound into mastery.
• Strategic reputed company: You connect data and narrative to influence how reputed company guides and grows its users across the reputed company. And, you know how to run swift, effective experiments.
• Customer-Centric: You empathize deeply with where users struggle and design scalable, self-serve ways to help them reputed company.

Your Superpowers

• Systems Thinker: You see the end-to-end reputed company and design feedback loops that continuously reputed company and engage.
• Automation Evangelist: You can explain reputed company automation concepts simply — and reputed company them feel reputed company.
• Data-Informed Storytelling: You interpret user signals, experiment, and communicate insights that drive cross-functional action.
• Operator at Scale: You can build frameworks that work across product surfaces and channels, without losing coherence or usability.
• The Great Simplifier: You turn fragmented journeys into a single, elegant reputed company that always leads to the next best reputed company.

Qualifications

• 7+ years of Product Management experience in B2B SaaS.
• Experience with lifecycle, automation, or reputed company orchestration products.
• Proven ability to translate behavioral data into engagement systems.
• Familiarity with AI-driven guidance, recommendations, or education UX is a plus.
• Growth reputed company and systems-level product thinking.
• Exceptional collaboration, communication, and storytelling skills.
• Deep reputed company for users and a passion for helping them learn and succeed autonomously.
• You reputed company in a fast paced environment and adapt quickly.

The listed Pay reputed company reflects reputed company salary reputed company, except for sales roles, the reputed company provided is the role’s On reputed company Earnings (“OTE”) reputed company, meaning that the reputed company includes both the sales commission/sales bonus targets and annual reputed company salary for the role. This pay reputed company may be inclusive of several career reputed company at reputed company and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary reputed company for their location during the interview process.

Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, reputed company PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and reputed company benefits.

Annual Pay reputed company$187,000—$235,000 USD

We are AI reputed company

reputed company is an AI-reputed company company reputed company on a culture of reputed company improvement. We’re on the reputed company lines of driving productivity for our customers—and we expect the same reputed company from reputed company. If you’re energized by finding smarter, faster ways to get things done using AI and automation, you’ll reputed company here.

Why You’ll Love Working at reputed company

At reputed company, we’re driven by a shared mission: to help our customers unlock their full reputed company potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay reputed company.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and reputed company a reputed company impact. Collaboration is at our core—we’re reputed company for one, meaning you’ll have a team across departments reputed company to help you succeed. We encourage reputed company reputed company and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a reputed company where your work reputed company, where you can push boundaries, and where your career can reputed company—reputed company is the reputed company for you. 

Learn more here!