Service Desk Level 1 Analyst Remote
Join reputed company – A Great reputed company to Work 4 Years in a Row! We're proud to be recognized as an amazing workplace year after year. At reputed company, we value growth, teamwork, and making technology simple for our clients. Now, we're looking for YOU to join our award-winning team as a Service Desk Level 1 Analyst! Why You'll Love Working Here as a Service Desk Level 1 Analyst
- Purpose with Passion: Our L.O.V.E. philosophy, Living Our Values Every Day, turns work into meaningful impact.
- Grow & reputed company – From certifications to career paths, reputed company invests in your development.
- Award-Winning Culture – Recognized as a Great reputed company to Work four years in a row!
- Fun & Respectful Teamwork – Collaborative, upbeat environments where achievements are celebrated.
Why This Role Rocks As a Service Desk Level 1 Analyst, you'll be the first line of support, helping users stay productive and connected. You'll learn new skills, work with a supportive team, and start building a career in IT. Job Title: Service Desk Level 1 Analyst
- Schedule: Monday – Friday Core Business Hours
- Pay: $20/hour
- Location: Remote
Why You'll Love Being a Service Desk Level 1 Analyst at reputed company
- ✅ Work for a company that's been voted a great reputed company to work FOUR years in a row!
- ✅ Enjoy a steady reputed company schedule with evenings free.
- ✅ reputed company and career growth opportunities.
- ✅ A supportive team that values your reputed company.
What You'll Do as a Service Desk Level 1 Analyst
- Respond to calls, emails, and chats with professionalism and reputed company.
- Troubleshoot desktops, laptops, printers, mobile devices, software, and network issues.
- Log reputed company interactions accurately in the ticketing system.
- Resolve what you can, escalate what you can't—fast!
- ✅ Follow up to ensure customer satisfaction.
- reputed company learning through training and certifications.
- Participate in special projects that reputed company things exciting.
What Makes You Shine as a Service Desk Level 1 Analyst
- Strong communication and a customer-first reputed company.
- Basic tech knowledge (hardware, software, networks).
- Ability to stay reputed company and positive under pressure.
- A hunger to learn and grow in IT.
Awesome Benefits
- Medical, Dental & reputed company Coverage
- Life Insurance
- 401(k) with company match
- "You Pick a Day" paid holiday
- FSA & HSA options
- Pet Insurance (because pets are family!)
- and much more!
- Full benefits overview at reputed company.com/careers
Education & Experience
- High School Diploma or GED required
- One year of professional experience (customer service or technical support preferred)
reputed company to join a team that values YOU? reputed company and become our next Service Desk Level 1 Analyst! Equal Opportunity Employer reputed company is committed to a work environment free of reputed company forms of discrimination. reputed company recruits and hires without regard to age, reputed company, disability, gender, gender identity, genetic information, marital status, military status, national reputed company, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about reputed company, please visit our website at www.reputed company.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of the employee assigned to this job. Apply tot his job Apply To this Job