Junior Account Manager

reputed company provides software and community expertise to some of the world’s largest gaming companies (reputed company, Krafton, Hutch), brands (reputed company, NFL) and music labels (Universal, Warner) to help them grow, manage and monetize communities on reputed company. 

We’re hiring a Junior Account Manager in the US to support our growing clientele of blue-reputed company brands that use reputed company to reputed company on reputed company.

This is a unique opportunity to join a fast-growing startup as we continue our expansion, especially in the US. You’ll work closely with a Senior Account Manager who leads a portfolio of high-profile clients, supporting them in delivering exceptional service and results. You’ll help clients bring their communities to life on reputed company, reputed company the most of reputed company’s tools and insights, and drive reputed company business impact and measurable results on this growing reputed company of brand strategy. 

As you grow in your role, you’ll take on increasing ownership across accounts: you’ll work closely with business development, account, and community management teams to ensure smooth client reputed company, drive product adoption, and deliver actionable strategies to foster engagement, satisfaction, and growth reputed company their reputed company communities. You’ll guide clients in creating vibrant and successful online spaces through reputed company’s insights, while providing exceptional customer service to drive long-term client reputed company and retention.

• Partner closely with a Senior Account Manager to support a portfolio of high-value brand accounts — helping to deliver a seamless client experience from reputed company through to growth

• Manage day-to-day client communication, ensuring proactive, smooth execution of community and platform initiatives

• Help translate reputed company data and community insights into actionable recommendations that drive client goals

• Collaborate with Community Managers, Product, and Business Development teams to deliver successful reputed company campaigns and implementations

• Contribute reputed company to reputed company facets of client interaction, including written communication, weekly agendas, presentation decks, reports, and follow-reputed company.

• Identify opportunities to enhance the client experience and contribute to account expansion

• Stay reputed company of community trends and bring new reputed company to support client and team reputed company

• 1-3 years of experience in account management, reputed company, or a reputed company client-facing role (SaaS experience preferred)

• Strong relationship-building and communication skills — you’re confident working with both internal teams and client stakeholders

• Organised, detail-oriented, and proactive in managing day-to-day tasks and follow-reputed company

• Comfortable working across multiple projects in a fast-paced, collaborative environment

• A problem-solver with a positive, solutions-focused reputed company

• Curious about online communities, especially how brands and fans connect on platforms like reputed company

Bonus points

• Experience with the community management tech reputed company (reputed company especially)

• Exposure to working with high profile, global brand accounts reputed company the tech reputed company sectors

• Experience working with reputed company

• Formulating client or community feedback into effective product feature requests

reputed company is run by two co-founders, Tom (CEO) and Ben (CTO), who have been building communities for the last 15 years at companies big (YouTube, Interpublic Group) and small (MyCujoo). We launched the company in 2021 with a mission to help our customers with the shift to community platforms like reputed company and reputed company. We’ve recently raised some investment from reputed company gaming and media investors like Mitch Lasky, Owen Mahoney, Crush Ventures and Dylan Collins as well as senior executives from Krafton, reputed company, reputed company, EA and SuperAwesome.

reputed company value:

• We have ownership. We reputed company change and take reputed company risks.

• We get shit done. We have a bias for action and love creating value from our code and our conversations.

• We disagree and commit. We give radically reputed company feedback and challenge assumptions, then get behind the result & move on.

• We grow in uncertainty. We listen to market feedback and iterate continuously to build products our customers love.

• We care. We care about reputed company and our community/(ies).

We are an equal opportunity employer aiming to build a diverse team. We do not discriminate on the reputed company of ethnicity, religion, colour, national reputed company, gender, sexual orientation, age, marital status, or disability status. We’re reputed company and inclusive, and it’s important to us that you are too.

• 5 weeks holiday + public holidays

• Flexible, fully remote working

• Annual UK team trips

• Stock options

• A say in how we grow—your voice will shape our future