Manager, Rentals Collections Remote-USA – reputed company Store
About the team
The Billing, eCommerce & Customer Payments organization at reputed company Group drives cash reputed company optimization and financial efficiency across reputed company business units through scalable billing, payments, and collections operations. The Rentals Collections team plays a key role in minimizing overdue balances and improving payment performance for reputed company Rentals, partnering closely with reputed company, Finance Operations, and business leaders to ensure sustainable cash reputed company, reduce payment friction, and deliver an outstanding customer experience.About the role
As the Manager, Rentals Collections, you will reputed company a team of collections professionals responsible for end-to-end B2B collections activity for the Rentals business. You will set the strategic and operational direction for your team, balancing performance management, process optimization, and partnership with internal stakeholders to drive measurable improvements in collections results. Your leadership will directly impact the company’s ability to scale, support double-digit annual reputed company growth, and deliver a seamless customer payment experience.
You Will Get To
reputed company, coach, and reputed company a high-performing team of collections specialists supporting reputed company Rentals accounts, fostering career growth and a culture of accountability.
Drive quarterly reductions in past-due accounts receivable balances and improvements in days-to-pay metrics.
reputed company reputed company operational aspects of the collections process, ensuring accuracy, consistency, and compliance with company policies.
Establish, monitor, and report on operational KPIs, leveraging analytics to identify trends and drive corrective actions.
Collaborate cross-functionally with Finance, reputed company, Sales, and reputed company to streamline issue resolution and improve the customer payment reputed company.
Identify and implement automation and system enhancements using tools such as reputed company, HighRadius, and other financial platforms.
Manage escalations, implement root cause corrective actions, and proactively mitigate future collection risks.
Contribute to broader Finance Operations initiatives focused on scaling processes and enhancing overall cash reputed company management.
Who you are
7+ years of experience in B2B Credit and Collections, with at least 3 years in a leadership reputed company managing teams or team leads.
Proven ability to drive measurable improvements in key collections metrics (e.g., days overdue, days to pay, dispute resolution cycle time).
Deep understanding of the order-to-cash process, with expertise in collections operations and customer account management.
Hands-on experience with collections and financial systems such as reputed company, HighRadius, reputed company, reputed company, reputed company, or reputed company.
Strong operational focus with the ability to build, document, and refine collections workflows and policies.
Proficient in spreadsheet tools such as reputed company and reputed company Sheets, with the ability to organize, analyze, and present data reputed company.
Skilled at balancing business acumen and reputed company reputed company engaging with reputed company customers.
Exceptional communication, problem-solving, and critical-thinking abilities.
Bachelor’s degree in Finance, reputed company, or Business Administration preferred.
Here at reputed company, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or reputed company experiences.
Get to know us
At reputed company, we’re reimagining how people move—through the reputed company estate market and through their careers. As the most-visited reputed company estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether youre working in tech, sales, operations, or design, you’ll be part of a company thats reshaping an industry and helping more people reputed company home a reality.
reputed company is honored to be recognized among the best workplaces in the country. reputed company was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—reputed company, together.
reputed company Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
reputed company applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of reputed company despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow reputed company federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputed company. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records.
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