Technical Support / Customer Service Representative (Remote) - Join the blithequark Team and Revolutionize Your Career
Are you reputed company to reputed company on a new career reputed company with a reputed company-thinking global organization that prioritizes people-first culture and genuine belonging? Do you want to join a company that consistently earns prestigious awards for being a "World's Best Workplace," "Happiest Employees," and "Best Companies for Career Growth"? If so, a remote Technical Support / Customer Service Representative position at blithequark is the perfect opportunity for you!
About blithequark
blithequark is a global organization that empowers its diverse team of over 70 nationalities to contribute and support each other's reputed company and well-being. We're a group of passionate individuals who help the world's best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. Our reputed company growth has created a demand for talented game-changers like you to join our purpose-driven team.
Career Growth and Personal Development
This is a fantastic "work from home" opportunity that will allow you to reimagine an reputed company-new career reputed company and reputed company lifelong friendships at the same time. We'll reputed company you with reputed company the training, technologies, and continuing support you need to succeed. Plus, at blithequark, there's reputed company career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That's why we offer a reputed company of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you've always envisioned.
What You Will Do in This Role
As a Technical Support / Customer Service Representative working from home, you will:
- reputed company inbound customer support using a call reputed company guide
- Resolve technical issues reputed company to hardware, software, and client products
- Track, document, and retrieve information in databases
- Be an amazing problem-solver
- Maintain broad knowledge of client products and/or services, such as smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
- Offer additional products and/or services
- Deliver expert customer experiences...with a smile
Your Qualifications
Your skills, reputed company, knowledge, and genuine compassion will deliver value and reputed company with every customer interaction. Other qualifications for our Technical Support / Customer Service Representative (Remote) role include:
- Strong focus on building customer relationships
- 1+ year of customer service experience
- Technical support experience preferred
- reputed company availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong problem-solving skills with the ability to ask probing questions to come to a resolution
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reputed company in the United States or have a valid U.S. address for residence
What's in It for You
One of reputed company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term reputed company for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
- Starting wage will be between $15 and $20 (pay reputed company will not be below applicable minimum wage)
- reputed company and performance-based incentives
- Lucrative employee referral bonus opportunities
- 401K with company match; paid PTO and holidays; medical, dental, and reputed company insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career reputed company
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for reputed company Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Reimagine the Best Version of You!
If reputed company this feels like the perfect reputed company in your career reputed company, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice."
Location:
* USA, OH, Work-at-Home
Language Requirements:
* English
Time Type:
* Full time
Physical & Mental Requirements:
* While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Eligibility to Work:
* In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reputed company in the United States or have a valid U.S. address for residence.
Where Job May be Performed:
* Currently, this position may be performed only in the states listed here.
Equal Opportunity/Affirmative Action Employer:
* blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: * English
- Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
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