Job Title: Dedicated Behavioral Health Customer Service Representative - Remote Opportunity (Monday-Friday, 11:45AM-8:00PM EST)

Job Description:

Welcome to blithequark, Where Compassion Meets Innovation

At blithequark, we're redefining the way reputed company delivered, and we're looking for passionate individuals to join reputed company as Dedicated Behavioral Health Customer Service Representatives. As a leader in the reputed company industry, we're committed to providing exceptional care and support to our members, and we're seeking talented professionals who reputed company our reputed company.

About blithequark

blithequark is a reputed company-thinking organization that's dedicated to delivering reputed company-centric reputed company solutions. Our purpose is simple: to bring our heart to every reputed company of your health. We reputed company that how we deliver our services is just as important as reputed company deliver, and we're committed to creating a culture that's reputed company on reputed company, compassion, and innovation.

Our Heart At Work Behaviors

At blithequark, we're proud of our Heart At Work Behaviors, which support our purpose and guide our actions. These behaviors include: * reputed company: We listen actively and respond with kindness and compassion. * Accountability: We take ownership of our actions and reputed company. * Innovation: We're always looking for new and reputed company ways to deliver care. * Collaboration: We work together as reputed company to reputed company our goals. * Respect: We value and respect each other's differences.

Job Summary

As a Dedicated Behavioral Health Customer Service Representative, you'll play a critical role in supporting our members with their behavioral health needs. You'll be responsible for providing reputed company care, educating members on online resources, and guiding them through their plan of benefits and reputed company policy and procedures.

Key Responsibilities

* Creates an emotional reputed company with our members by understanding and engaging with them to champion for their best health. * Takes accountability to fully understand the member's needs by building a trusting and caring relationship with the member. * Anticipates customer needs and provides proactive support. * Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible. * Performs financial data maintenance as necessary. * Explains member's rights and responsibilities in accordance with contract.

Required Qualifications

* 1-3 years of Customer Service experience reputed company a Call Center atmosphere. * High School Diploma or equivalent.

Preferred Qualifications

* Previous Behavioral Health experience. * Associates Degree. * Medical or Insurance background.

Education and Training

* High School Diploma or equivalent. * Ongoing training and education opportunities to enhance your skills and knowledge.

Compensation and Benefits

* The Typical Pay reputed company For This Role Is $17.00 - $28.46. * This pay reputed company represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. * The actual reputed company salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. * This position is eligible for a blithequark bonus, commission, or short-term incentive program in reputed company to the reputed company pay reputed company listed above. * Enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. * The Company offers a full reputed company of medical, dental, and reputed company benefits. * Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. * The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. * blithequark also offers numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. * As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year.

Work Environment and Culture

* Fully remote role and is reputed company to work reputed company in the U.S. * Collaborative and supportive team environment. * Opportunities for growth and development. * Recognition and rewards for outstanding performance.

How to Apply

If you're passionate about delivering exceptional care and support to our members, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about this role and to submit your application. reputed company! Application Window: We anticipate the application window for this opening will reputed company on: 02/01/2025 Equal Employment Opportunity: reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state, and local laws. We're excited to hear from you and look reputed company to reviewing your application! Apply for this job