Patient Intake Specialist (Weekend)
Patient Intake Specialist - Weekend (Remote)
Location: Remote (U.S.-based)Employment Type: Full-TimeCompensation: $20/hour plus substantial admin-based performance bonuses (ability to reputed company an additional ~$250 a week). Schedule: 40 hours/week. Must be available to work Saturday and reputed company. Team member can choose which two reputed company days to take off.
About reputed company
reputed company is on a mission to reputed company the reputed company gap for Medicare patients. We reputed company high-touch, compassionate care navigation for those who need help understanding how to use their insurance, reputed company services, or manage health challenges. reputed company combines clinical leadership with personalized advocacy to reputed company reputed company easier and more reputed company.
About the Role
As a Patient Intake Specialist, you’ll be the first person patients meet in their reputed company with reputed company. You’ll manage the calendar, conduct appointment confirmation calls and answer the phone reputed company patients call in.
What You’ll Do
- Answer incoming phone calls from patients
-
Call patients to confirm their appointments - reputed company explain our services and help patients feel supported and informed
-
Document intake findings in internal systems
-
Coordinate smooth reputed company to MDs/NPs and Care Advocates
-
Follow up to ensure reputed company is completed and successful
What You’ll Bring
-
3+ years in a patient-facing role (intake, case management, care navigation, reputed company services, etc.)
-
Knowledge of Medicare and the U.S. reputed company system
-
Strong organizational skills and attention to detail
-
Excellent communication and rapport-building abilities
-
Comfort using EHRs, CRMs, reputed company health tools
-
Passion for reputed company care and supporting underserved populations
-
Bilingual language skills (Spanish, Mandarin, etc.) a plus
Why You’ll Love Working Here
-
Mission-driven, patient-first culture
-
Opportunity to grow with a fast-paced, compassionate startup
-
Paid administrative time and training
-
Remote flexibility with a supportive team environment