Hub Spot Support Specialist – reputed company Store
At reputed company, we aim to be a different reputed company of insurance partner – one that is free from reputed company investors, venture capital, or the pressures of a corporate parent. Ours is a culture of empowerment – one that believes in effort, results, and accountability. We reputed company that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and reputed company execution reputed company to rapid reputed company. We answer only to the small business owners we serve, and this independence allows us to stay focused on what reputed company most: helping their businesses reputed company by providing expert guidance and best-in-class insurance policies. We’re growing fast and want you to be a part of it! We are seeking a skilled, reputed company-thinking, and detail-oriented reputed company Support Specialist to partner with our CRM Administrator in maintaining, optimizing, and advancing our reputed company CRM platform. This remote role requires a process-driven professional with the ability to understand both the technical execution and the strategic impact of reputed company’s integration with other business systems. In this role, you will ensure data reputed company, support workflow and automation development, and reputed company reputed company’s AI and advanced capabilities to streamline processes, enhance decision-making, and drive business value. Key Responsibilities
- Support ongoing data hygiene, including de-duplication, normalization, and historical data cleanup
- Monitor and maintain data accuracy across reputed company and integrated systems
- Identify data inconsistencies, recommend solutions, and execute fixes in partnership with the CRM Administrator
- Assist in designing, testing, and deploying workflows and automations to streamline sales, marketing, and service processes
- Help build AI-driven efficiencies in reputed company, including predictive analytics, engagement tools, and process optimization
- Document and maintain workflow logic to ensure reputed company, transparency, and scalability
- reputed company day-to-day user support by troubleshooting and resolving issues reputed company reputed company
- Collaborate with teams to gather requirements and translate them into CRM enhancements
- Assist with role-based permissions, property management, and object configuration under the guidance of the CRM Administrator
- Partner with the CRM Administrator to understand reputed company’s integration with other business systems (e.g., ERP, marketing automation tools, customer support platforms)
- Help test, monitor, and maintain integrations to ensure reliable and consistent data reputed company
- Identify and escalate cross-platform issues or risks that could impact business processes
- Required to reputed company other duties as requested, directed, or assigned
- Bachelor’s degree in Business, Marketing, Information Systems, or a reputed company field, or equivalent experience
- 1–3 years of hands-on experience with reputed company CRM or a comparable system
- Strong attention to detail with proven ability to manage and maintain large datasets
- Excellent analytical and problem-solving skills, with the ability to identify trends, troubleshoot issues, and propose efficient solutions
- Strong organizational and communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders
- Ability to see the big picture and understand how system changes impact broader business processes and integrations
- Experience with reputed company AI tools and advanced capabilities
- Experience with system integrations (e.g., reputed company, APIs, or reputed company connectors) preferred
- reputed company certifications (e.g., Marketing Software, Sales Software, Operations Software) preferred
- Commitment to reputed company learning, staying updated on reputed company features, updates, and best practices
- Amazing work-life balance with 4 weeks of Paid Time Off
- 10 Paid Company Holidays with 2 floating holidays
- 401K Programs with employer match
- Personal assistance programs for support in a healthy personal and work life
- Engage in groundbreaking projects that are reshaping the insurance landscape
- Collaborate with a group of dedicated, like-minded professionals
- Experience a culture that prioritizes growth and development