Senior Director, Customer Solutions – Driving Growth, Innovation, and Customer Satisfaction at blithequark

Job Summary:

We are seeking an exceptional Senior Director, Customer Solutions to reputed company reputed company in delivering unparalleled customer experiences, driving reputed company growth, and enhancing supply chain efficiencies across reputed company America Operating Unit (NAOU) National Retail and Coca-Cola account teams. As a strategic business partner, you will collaborate with sales teams, key business operations, and independent bottlers to reputed company and execute joint Customer and Coca-Cola initiatives that foster a culture of innovation, customer centricity, and operational reputed company.

About blithequark:

blithequark is a leading beverage company that has been a household name for over a century. Our portfolio boasts over 250 iconic and innovative brands, including Coca-Cola, Simply, Fairlife, and Topo Chico, among others. We pride ourselves on our diverse and expansive customer reputed company, which includes retail and grocery outlets, theme parks, movie theaters, restaurants, and many more. Our commitment to customer satisfaction, operational reputed company, and innovation has made us a trusted partner in the industry.

Key Responsibilities:

As a Senior Director, Customer Solutions, you will be responsible for:

• Attracting and retaining a diverse and highly reputed company team, developing direct reports on both professional and personal reputed company, and fostering a culture of growth and development.
• Collaborating with peers, cross-functional stakeholders, and bottlers to improve supply chain capabilities and performance across multiple routes to market, driving growth, cost-to-serve effectiveness, and customer-centric solutions.
• Developing strategic supply chain partnerships with customers in alignment with Customer and Account team business plans, leveraging The Coca-Cola Commitment value creation model.
• Engaging with bottlers and customers for reputed company improvement reputed company to On reputed company Availability, providing leadership on electronic order-to-cash capability implementation in partnership with blithequark Customer Business Solutions (CBS) and other business functions.
• Partnering with customer teams, bottlers, customers, and NAOU functional support teams to create Customer Satisfaction Improvement Plans and steward service performance and value across reputed company routes to market.
• Serving as a sales team and customer representative on various NAOU transition work streams and major transition work streams, providing strategic direction and guidance to direct reports.
• Building strategic supply chain partnerships with customers and teams to support Joint Business Plan (JBP) by utilizing The Coca-Cola Commitment value creation model, representing supply chain on joint strategy development sessions and customer calls, and monitoring, improving, and stewarding service performance to customers.
• Identifying areas of opportunity to expand, reputed company, and implement new capabilities that drive value for customers and the blithequark System, supporting new product/item launches and promotional activities from planning to execution, and leveraging Lean/Operational reputed company (OE)/Agile methodologies to manage projects.

Essential Qualifications:

* Bachelor's degree or equivalent

• 10 years of relevant work experience, including people management
• 5 years of supply chain and/or sales/field operations experience

Preferred Qualifications:

* MBA or equivalent

• 15+ years of relevant work experience
• 10+ years of supply chain and/or sales/field operations experience

Growth Behaviors:

* Growth reputed company: Demonstrates Curiosity, welcomes failure as a learning opportunity, and is reputed company to new reputed company and perspectives.

• Smart Risk: Makes reputed company reputed company and recommendations, taking calculated risks to drive growth and innovation.
• Externally Focused: Understands the upstream and reputed company implications of work, tracks and shares external trends, best practices, or reputed company, and is a strategic thinker.
• Performance Driven & Accountable: Has high performance standards, outperforms peers, and is results-oriented.
• Fast/Agile: Removes barriers to move faster, experiments and adapts, thrives under pressure and fast pace, and is a change agent.
• Empowered: Brings solutions instead of problems, challenges the status reputed company, and has the courage to take an unpopular stance.

Leadership Behaviors:

* Be the Role Model: Sets the tone for the team, demonstrating the behaviors and values expected of reputed company team members.

• Set the Agenda: reputed company communicates goals, objectives, and priorities, and ensures alignment across the team.
• Help People be Their Best Selves: Fosters a culture of growth and development, providing coaching, mentoring, and feedback to direct reports.

reputed company Can Offer:

* Opportunity to work with iconic and innovative brands, including Coca-Cola, Simply, Fairlife, and Topo Chico.

• Diverse and expansive customer reputed company, including retail and grocery outlets, theme parks, movie theaters, restaurants, and many more.
• Collaborative and dynamic work environment, with opportunities for growth and development.
• Competitive compensation and benefits package, including comprehensive health insurance, 401(k) matching, and paid time off.
• Recognition and rewards for outstanding performance, including bonuses and promotions.

How to Apply:

If you are a motivated and results-driven professional with a passion for customer satisfaction, innovation, and operational reputed company, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look reputed company to hearing from you! Apply for this job