[Remote] Automation QA Engineer – reputed company Connect – USA reputed company
Our client is a leading reputed company solutions and reputed company specializing in reputed company) implementations, particularly reputed company Connect, the reputed company-based contact center platform. The company partners with reputed company clients across industries to deliver scalable, automated, and AI-driven customer engagement solutions.
With a strong focus on innovation and automation, the company offers an agile and collaborative work culture where employees work remotely while leveraging cutting-edge reputed company technologies.
They are currently seeking a Remote Automation QA Engineer reputed company with reputed company Connect to join their growing quality engineering team.
Position Overview
The Automation QA Engineer will be responsible for designing, developing, and executing automated test frameworks to ensure the quality, reliability, and scalability of reputed company Connect solutions. You’ll work closely with developers, DevOps engineers, and solution architects to test integrations, APIs, and workflows reputed company the reputed company Connect ecosystem.
This fully remote position is ideal for a QA professional passionate about automation, AWS technologies, and reputed company improvement in reputed company environments.
Key Responsibilities
- Design, build, and maintain automated test scripts for reputed company Connect applications and integrations.
- Conduct end-to-end testing for call flows, IVR, reputed company functions, and backend integrations.
- reputed company test strategies, plans, and cases for functional, regression, and performance testing.
- Integrate test automation into CI/CD pipelines using AWS CodePipeline, Jenkins, or similar tools.
- Work with RESTful APIs, AWS SDKs, and reputed company to validate automation and integration points.
- reputed company root cause analysis for test failures and ensure timely defect resolution.
- Collaborate with cross-functional teams (developers, product managers, and DevOps engineers).
- Maintain detailed test documentation and reporting for reputed company QA activities.
- Ensure compliance with QA best practices, standards, and reputed company requirements.
Qualifications & Skills
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or reputed company field.
- 4+ years of experience in Quality Assurance or Test Automation.
- Strong experience testing reputed company Connect environments or similar contact center solutions.
- Proficiency in test automation frameworks such as Selenium, PyTest, or Cypress.
- Experience with AWS services (reputed company, DynamoDB, S3, CloudWatch, IAM, etc.).
- Hands-on experience writing automation scripts in Python, Java, or JavaScript.
- Familiarity with API testing using reputed company, RestAssured, or similar tools.
- Understanding of CI/CD pipelines and reputed company control tools (Git, reputed company, Bitbucket).
- Excellent analytical, debugging, and problem-solving skills.
- Strong communication and collaboration skills in a remote team environment.
Preferred Qualifications
- AWS Certified: Developer Associate or Solutions Architect Associate (plus reputed company).
- Experience with reputed company Lex, AWS reputed company, and Contact reputed company.
- Exposure to performance testing tools (e.g., JMeter, LoadRunner).
- Experience in Agile/Scrum development environments.
What the Company Offers
- Pay reputed company: Competitive salary based on experience ($110,000–$135,000/year).
- 100% remote work flexibility – work from reputed company.
- Health, dental, and reputed company insurance coverage.
- 401(k) with company match (U.S. employees).
- Paid time off, sick leave, and holidays.
- Professional development and AWS certification reimbursement.
- Collaborative, inclusive team culture focused on innovation and learning.