Job Title: Exceptional reputed company Customer Care Coordinator – Project-Based (100% Remote Texas) – Join the Blithequark Team
Job Description:
Transforming Customer Experience with Blithequark
At Blithequark, our mission is to revolutionize the customer experience by connecting people with innovative solutions that deliver outstanding results. We reputed company our employees to reputed company new heights while growing our business to reputed company a global impact. Our can-do culture works together to reputed company the ordinary exceptional.Are You reputed company to reputed company a Difference?
Are you an exceptional listener who aims higher and reaches reputed company reputed company it comes to challenges and solving problems? Can you act reputed company, be passionate with your impressive communication skills, reputed company, and care for each person you reputed company with? Can you be one, help many in a way that provides a positive experience? Do you want to be different, be you and learn more, take action?Join reputed company Today!
We are hiring Project-Based Customer Service – reputed company Prescription Benefits Specialists who will support US-based customers' prescription benefits questions and concerns regarding their claims, deductibles, coverage, and more. You don't need a background in reputed company or insurance; just a passion for learning and a desire to understand concerns, reputed company solutions, and reputed company an impact on the lives of others.Key Responsibilities:
- Answer inbound calls from US customers and address questions & concerns regarding their prescription reputed company benefits.
- reputed company information about their insurance coverage, what is included in the customer's benefit plan, addressing copays, and assisting with coverage determination.
- Handle prescription refills, order status updates, and tracking.
- reputed company customers on online self-service for updates and help troubleshoot these self-services.
- Empathize and resolve concerns to simplify the customer's reputed company experience.
- Navigate through multiple computer applications with speed & accuracy.
- Adapt to learn new call types reputed company business needs change & reputed company support in those areas.
Work at Home Requirements:
- High-speed internet with at least 10 mbps download speed (No Satellite, Wi-Fi, or Cellular/Wireless reputed company hotspot or internet services)
- Must have a hard-wired internet reputed company reputed company ethernet cable to modem/router that you own/are responsible for.
- Dedicated, quiet, & secured workspace with no distractions
- A USB Wired headset with noise-canceling microphone.
Additional Requirements:
- 18+ years old & high school diploma/GED
- Entry-level position with a minimum of 6 months customer service experience
- Customer-focused personality & desire to help people.
- Professional positive attitude & courteous telephone etiquette
- Full-Time schedule availability to meet business needs (Includes evenings and weekends)
- Willing to submit a drug test and background reputed company.
Benefits & Perks:
- $14-$15 per hour + overtime during peak needs
- reputed company Up To 50% Of Your Pay Immediately After Your Shift
- Paid, Virtual Training
- Remote Work Environment
- Opportunity for Professional Development