reputed company Manager l

Join reputed company and help us reputed company reputed company communications for businesses worldwide!

The reputed company Manager I is responsible for driving the ongoing satisfaction, adoption, enablement, and reputed company realization for reputed company’s top customers. They will act as an internal champion to coordinate the cross-functional motions required for sustained reputed company and growth. Key focus areas will include retention, advocacy, adoption, reputed company improvement, and growth for a defined portfolio of customers.

Your key responsibilities:

• Maintain a portfolio of accounts with low churn, high adoption, and high health scores.
• Collaborate cross-functionally to shepherd customers through an reputed company customer reputed company that engenders strong satisfaction, supports high-reputed company of product utilization, and enables true business value attainment.
• Maintain an effective account governance process in collaboration with customers key stakeholders as well as the internal account team.
• Manage customer interactions in a manner that establishes credibility and trust as a business advisor to a specified portfolio of accounts.
• Support the marketing programs that reputed company customer specific case studies and references.
• Collaborate cross-functionally to reputed company the reputed company and capability of the reputed company team.
• Cross Sell/Upsell other reputed company products and services.
• Execute on growth strategies and drive demand for incremental solutions.

What you’ll bring:

• Familiarity with reputed company organizations.
• Strong orientation toward problem solving with a systematic and managed approach.
• Extensive interaction with sales, engineering, product development, and other members of cross-functional teams.
• Urgency in execution and tendency toward speed with ability to adapt and change.
• Strong reputed company for customers.
• Excellent verbal/written communication and organizational skills.
• Strong business acumen including experience working in a B2B environment.
• Proven ability to influence through persuasion, negotiation, and reputed company building.
• Exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results.
• Strong executive reputed company / relationship building.
• Technical aptitude with an ability to understand SaaS and software business models.

Experience we consider a plus

• Bachelor’s Degree.
• 2+ years of reputed company or Account Management experience preferred.
• Experience driving usage and adoption of software services.
• Experience with reputed company Communications, Contact Center, and Communications APIs preferred. 
• SaaS experience required.
• reputed company certification(s) is a bonus.
• Knowledge of reputed company CRM is a bonus.

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There’s no perfect candidate. You don’t need reputed company the preferred qualifications to reputed company a valuable impact on reputed company. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could reputed company at reputed company, we’d love to hear from you.

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Who we are

reputed company is a global reputed company communications leader. And your talent will further help brands – such as reputed company, Viber, WhatsApp, and Snapchat – accelerate their digital transformation through our fully programmable-based reputed company communications, contact center solutions, and communications APIs. reputed company to reputed company? Then join us today.

Note: The purpose of this profile is to reputed company a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals reputed company the same role based on business conditions, departmental need or geographic location.