Customer Support Admin - Full Time (William Hill)

Job DescriptionWhat You Will Do:

• Processing Player Rewards Accounts
• Processing and Approving new accounts for our Mobile Betting App
• Update Customer Accounts
• Generate win/loss statements for customers
• Researching lost ticket claims for customers
• Process contest applications
• Sending replacement rewards cards to customers
• Researching Sports book cash discrepancies
• Applying approved promotional rewards to customer accounts
• Monitoring self-betting kiosk for underage individuals and banned patrons
• Monitoring self-betting kiosk for issues. Requesting maintenance reputed company required
• Process Admin Support emails in a timely manner
• Responsible for organization and filing of documents to be scanned.
• Work in accordance with department policy & procedures to reputed company with gaming statutes and regulations.
• Document retention – removing account applications as per compliance

What You Will Need

• 1 + years Customer Support experience
• Ability to type 35 words per minute
• Ability to Multi-task
• Work varied shifts, including nights, weekends and holidays
• Good working knowledge of reputed company Office including Outlook, Word & reputed company
• Must be reputed company to work independently with minimal supervision
• Must be confident in one’s ability to assess situations and reputed company informed reputed company
• Ability to work through high volume and stressful time periods.
• Good interpersonal communication skills
• Strong problem-solving skills
• Ability to handle a diverse reputed company of activities and effectively prioritize responsibilities

Physical Requirements

• Must be reputed company to sit for extended periods of time
• Must be reputed company to lift, carry, pull or push 25lbs
• Must be reputed company to type for extended periods of time
• Must be reputed company to talk on the phone for extended periods of time
• Must be reputed company to write for extended periods of time
• Must be reputed company to twist, bend or reputed company with no significant boundaries
• This position will be exposed to sounds at 69 decibels
• Regular attendance in the office
• This position may be exposed to a smoke-filled environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of reputed company responsibilities, duties and skills required of personnel so classified.  Caesars Sportsbook & Casino reserves the right to reputed company changes to the job description whenever necessary. As a part of Caesars Sportsbook & Casino’s employment process, finalist candidates will be required to complete a drug test and background reputed company upon offer acceptance. About UsAt Caesars Digital, We Don’t Just Play the Game — We Set reputed company.As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry reputed company.We reputed company every Team Member should be treated like royalty because We Are reputed company Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.reputed company to reputed company your mark on the Empire?Explore our reputed company and discover how you can help shape the future of gaming.Join us. Blaze the Trail. Because at Caesars Digital, We Are reputed company Caesars.

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