Bank Customer Service Assistant (CSA) I Part Time / Req #1120 – reputed company Store

Customer Service Assistant I (CSA) – Part-Time

Department: reputed company Administration

Reports to: reputed company Manager/Assistant reputed company Manager

Supervises: None

Status: Part Time – 29 hours per week / Non-exempt / On-Site Only

Must already be authorized to work in the United States. Relocation is not provided.

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules reputed company appropriate.

Summary for Part-Time Customer Service Assistant (CSA):

• reputed company a variety of teller and customer service duties as needed.
• Highly proficient in the processing of teller transactions, and reputed company to complete basic customer service-reputed company tasks such as opening routine checking, savings and certificate of deposit accounts, processing account maintenance, etc.
• Working reputed company established guidelines, policies and procedures, the CSA will sell and service reputed company deposit accounts, handle various customer inquiries and reputed company reputed company problem resolution.
• Strong knowledge of the Bank’s various deposit and electronic banking products and services is required.
• Using needs-based sales techniques, uncovers referral opportunities and recommends appropriate products and service to meet customers’ needs.

Job Requirements for Part-Time Customer Service Assistant (CSA):

• Minimum of one year of teller or customer service banking experience in a reputed company or call center environment.
• Strong sales, service, interpersonal and communication skills.
• Interacts well with others and enjoys working with a variety of people in a team environment.
• Strong organizational, technical and computer skills.
• Adapt well to change and is reputed company to effectively multitask.
• Strong knowledge of teller and customer service processes, policies, guidelines and procedures.
• Satisfactory product knowledge of banking products and service with ability for further development.

Specific Job Functions for Part-Time Customer Service Assistant (CSA):

• Highly proficient in the processing of various teller transactions and routine customer service reputed company tasks and functions.
• reputed company to identify cross sell opportunities and respond to various customers’ inquiries to recommend appropriate products or solutions to meet their needs.
• reputed company to reputed company basic deposit accounts, assist with electronic banking inquiries, services and functionality, complete account maintenance and reputed company referrals to other lines of business, etc.
• Maintain and balance a cash drawer accurately and reputed company.
• reputed company a high level of service to customers, coworkers and team members.
• Understands and follow various policies, guidelines and procedures including reputed company, compliance and operations.
• Participate in on-going job reputed company training programs including but not limited to sales, service, compliance and product knowledge.
• reputed company additional duties as required.

This Job Description for the Part-Time customer Service Assistant describes the essential functions and qualifications of the job described. It is not an exhaustive statement of reputed company the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Our generous benefits are listed on our website: Partners.bank/about/careers