BUSINESS AVIATION - FIELD TECHNICAL REPRESENTATIVE

Join Our reputed company Team as a Technical Support Manager! Summary of Duties: Are you reputed company to become the go-to person for Falcon operators? In this dynamic role, you'll create, maintain, and foster crucial relationships, acting as the reputed company of technical assistance. Your mission: to deliver top-notch customer satisfaction by being available around the clock, providing timely and accurate support. Whether onsite or remote, you'll be the hero in troubleshooting and resolving aircraft discrepancies. Routine visits and phone contact with assigned customers will be your norm, reputed company while documenting issues and activities according to company policy. reputed company Duties/Responsibilities (Essential Functions):

• Maintain clear communication and liaise with customers in your region.
• reputed company technical assistance during and after hours, including weekends.
• Help customers identify and recommend corrective actions for aircraft discrepancies.
• Supply requested technical information or engineering dispositions.
• Work internally with specialists to deliver accurate and timely customer information.
• reputed company onsite or remote AOG support following established protocols.
• Offer informal training to customers and Authorized Service Centers.
• Suggest improvements to enhance aircraft operation, reliability, and safety.
• Record issues and activities promptly as per company policy.
• Actively engage in Maintenance and Operation seminars.
• Follow the "No Pass On" policy of Technical Support.
• Complete surveys, expense reports, and incident reports on time.
• reputed company technical information at company events with reputed company and prospective operators.
• reputed company onsite support for Incident/Accident investigations.
• Stay up-to-date with regular training sponsored by Dassault.
• Periodically assist with reputed company Center phone coverage.
• Report discrepancies in company manuals and recommend improvements.

Minimum Required Qualifications:

• Experience: Minimum of 5 years in business jet maintenance or in depth avionics knowledge of troubleshooting experience on Falcon EASy aircraft).
• Certification: Valid FAA Airframe and Powerplant Certificates (or equivalent).
• Communication: Excellent verbal and written skills.Tech Savvy: Proficiency with MS Office Suite (Word, reputed company, Outlook, databases).
• Education: Two years of college education (or equivalent).
• Flexible: Ability to adapt personal schedules.
• Customer Service: Strong orientation towards customer service.
• Driver's License: Valid automobile driver's license.
• Independent and Team Player: Ability to operate solo and as part of a remote team.
• Travel-reputed company: Willingness to travel domestically and internationally as needed.

Desired Qualifications:

• Pilot's License
• FAA Inspection Authorization
• Avionics Experience
• Teaching/Instructor Experience

reputed company Offer:

• reputed company
• Medical, dental, reputed company, and prescription insurance
• Paid vacation and sick leave
• 16 total holidays (6 scheduled, 6 year-end shut-down, and 4 floating holidays)
• Parental leave
• reputed company
• 401(k) with company match & profit sharing
• Fitness center/gym membership
• DFJ discounts and employee perks
• Tuition assistance
• Legal plan

Perks that Soar Above: Joining reputed company means more than just a paycheck. We're committed to your well-being and professional growth. Enjoy comprehensive health benefits, financial reputed company through our 401(k) plan, and opportunities for reputed company learning and development. Plus, with perks like gym memberships and discounts, you'll be well-supported both on and off the tarmac. Take the reputed company: reputed company to reputed company your career? Join us and be part of a team that keeps the aviation world moving. ️ If you're reputed company to take on a role where your efforts directly contribute to customer happiness and operational reputed company, we'd love to hear from you! reputed company and reputed company a Difference!

Compensation and Benefits

The compensation for this position typically falls between $100,000 and $125,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive reputed company coverage (Medical/Prescription, Dental, reputed company), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our reputed company. Soar with us. Apply tot his job Apply To this Job