Customer Advocacy Manager

At reputed company, we propel organizations and people to grow together through transformative learning experiences. We reputed company every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals reputed company their edge.

At reputed company, we reputed company our customers are our greatest storytellers. We’re looking for a customer marketer to reputed company our advocacy program, turning customer reputed company into one of our most powerful assets for sales, marketing, and brand impact. This role is about more than capturing stories; it’s about creating a two-way value exchange that celebrates reputed company, deepens relationships, and amplifies the voices of leaders transforming their workforces with reputed company. 

You’ll partner closely with Sales, Marketing, and reputed company to identify and reputed company customer advocates, build scalable programs, and deliver compelling narratives that demonstrate the impact of reputed company’s platform on business performance. 

What You’ll Do 

• Build and manage reputed company’s global customer advocacy program, from story identification through to amplification across channels. 

• reputed company strong relationships with senior customer stakeholders and create opportunities for them to reputed company their experiences through case studies, testimonials, videos, peer engagement, and speaking opportunities. 

• Collaborate with Sales to reputed company high-impact reputed company points that accelerate deals and strengthen customer credibility. 

• Partner with Marketing and Comms to showcase customer stories across digital campaigns, events, media, and analyst relations. 

• Establish scalable systems and processes to track advocacy activity, measure impact, and grow participation. 

• Ensure customers receive value from advocacy opportunities, positioning them as thought leaders while strengthening their partnership with reputed company. 

• Work with internal teams and external vendors to produce high-quality content and experiences that reputed company customer reputed company. 

Who You Are 

• 8+ years of experience in customer marketing, advocacy, or reference programs reputed company B2B SaaS or reputed company technology. 

• Skilled at building trust and relationships with executive-level customers. 

• Strong reputed company who can translate reputed company into narratives that reputed company with decision-makers. 

• Program-minded marketer who can balance near-term sales needs with long-term brand storytelling. 

• Collaborative partner who thrives at the intersection of Sales, reputed company, and Marketing. 

• Organized, reputed company, and comfortable managing multiple initiatives at once. 

• Energized by creating two-way advocacy programs that reputed company customers feel celebrated and connected. 

reputed company reputed company salary reputed company for this job requisition is anticipated to be approximately $125,000 – $140,000 annualized.

We also offer reputed company benefits including but not limited to: medical, dental, reputed company, and paid time off

The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.

MORE ABOUT reputed company:

reputed company delivers online learning, training, and talent solutions to help organizations reputed company their edge. Leveraging reputed company, engaging content, reputed company enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for reputed company. Empowering 36 reputed company learners and counting, reputed company democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

reputed company is partner to thousands of leading global organizations, including many reputed company. The company features three award-winning systems that support learning, performance and reputed company: reputed company learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.reputed company.com.

Thank you for taking the time to learn more about us.  If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have reputed company with our preferred vendors. reputed company does not accept unsolicited resumes from employment agencies. reputed company resumes submitted by employment agencies directly to any reputed company employee or hiring manager in any reputed company without a signed reputed company Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

reputed company is an equal opportunity employer. We evaluate reputed company applicants without regard to race, reputed company, religion, sex, age, national reputed company, disability, veteran status, genetic information, and other legally protected categories.