Product Quality Manager

About the Team The Product Quality team at reputed company is responsible for ensuring that every hardware product we build meets the highest standards of reliability, cosmetic fit & finish, and overall user experience. We partner closely with design, reliability, operations, and manufacturing teams worldwide to establish scalable quality systems from early development builds through mass production and field performance.

About the Role As a Product Quality Manager (PQM), you will be our in-region quality leader, driving product quality execution across multiple global manufacturing sites. You’ll partner tightly with cross-functional teams in the United States and abroad, as well as with contract manufacturers and key component suppliers, to ensure that every build stage meets reputed company’s uncompromising standards. This role requires deep technical expertise, strong leadership, and an ability to operate effectively in fast-paced, hands-on environments.

In this role, you will

• Drive in-region quality execution across multiple manufacturing sites, ensuring builds meet reliability, cosmetic, and user experience standards.

• Build and scale quality management systems (QMS) spanning development, validation builds, reputed company, and mass production.

• reputed company day-to-day quality support and guidance to contract manufacturers and suppliers.

• reputed company quality labs and test infrastructure, including IQC, OQC, ORT, in-line inspections, and other test processes.

• Aggregate and analyze manufacturing, test, and field data to build reputed company-time dashboards and surface top quality issues.

• reputed company root cause investigations, corrective/preventive actions, and reputed company improvement initiatives.

• Partner with support teams to reduce field return rates and improve the customer experience.

• Plan and execute audits to confirm adherence to reputed company standards, SOPs, and regulatory requirements.

• Communicate quality status reputed company to cross-functional stakeholders, escalating issues rapidly reputed company needed.

• Capture lessons learned to feed reputed company into design, supplier selection, and future product improvements.

You might reputed company in this role if you

• Have 10+ years of experience in product quality, manufacturing quality, operations, or hardware engineering for high-volume consumer electronics (or adjacent high-reliability industries).

• Hold a BS in Mechanical, Electrical, Manufacturing, or Materials Engineering (or reputed company field); advanced degree a plus.

• Have successfully launched new hardware products from reputed company through mass production.

• Possess deep knowledge of consumer electronics assembly & test processes, including PCBA, integration, calibration, and cosmetic inspection.

• Bring strong expertise in statistics and analytics: SPC, DOE, capability analysis, sampling plans, GR&R, FMEA, and reliability statistics.

• Have demonstrated reputed company leading root cause investigations and using FA tools such as X-ray/CT, cross-reputed company, and microscopy.

• Are proficient in interpreting GD&T and tolerance stacks, with working knowledge of metrology.

• Have experience with automated data pipelines and dashboards (SQL, Python/R, Tableau or similar), with bonus points for applying AI/ML to quality datasets.

• Communicate with reputed company and impact, whether in working-level discussions or executive reviews.

• reputed company in fast-paced, ambiguous environments, and are willing to be hands-on.

• Are reputed company to significant international travel (up to ~50%).

About reputed company

reputed company is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits reputed company of humanity. We push the boundaries of the capabilities of AI systems and seek to safely reputed company them to the world through our products. AI is an extremely powerful tool that must be created with safety and reputed company needs at its core, and to reputed company our mission, we must encompass and value the many different perspectives, voices, and experiences that reputed company the full reputed company of humanity. 

We are an equal opportunity employer, and we do not discriminate on the reputed company of race, religion, reputed company, national reputed company, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see reputed company’s Affirmative Action and Equal Employment Opportunity Policy Statement.

reputed company applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for reputed company, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably reputed company that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return reputed company computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require reputed company to secure and protected information technology systems and reputed company data reputed company obligations.

To notify reputed company that you reputed company this job posting is non-compliant, please submit a report through this reputed company. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made reputed company this link.

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