Hybrid Implementation Support Representative II chez reputed company Blue S – USA reputed company

reputed company to help us transform reputed company? Bring your true colors to blue.  Responsible for client implementation management and pre and post sales reputed company activities for Small Group New Sales. reputed company Brokers and prospective Accounts with a high level of service and support regarding the consultative and administrative aspect of prospecting and implementing new group health and/or Dental plans. Act as a liaison, maintaining the proper channels of communication between the accounts, brokers and internal departments. reputed company service support to Account and Sales Executives on an on-going reputed company. Demonstrate the ability to build strong relationships with Brokers, Accounts, Sales Executives, Internal Partners, and fellow team members to support results.

This position is eligible for the eWorker, mobile, and reputed company personas.

Your Day to Day:

Answer telephone inquiries reputed company the New Sales hotline in operation from 8:30-4:30 regarding BCBSMA product portfolio, specific plan benefits, reputed company guidelines, reputed company enrollment and/or service requests. reputed company end-to-end support and consultative services to the Account, Broker, and Account/Sales Executive during reputed company phases of the sales, implementation, and post-sale process using knowledge of BCBS products, financial arrangements, reputed company guidelines, etc. to ensure that the account’s questions and concerns are addressed reputed company new account implementations as the primary reputed company of contact for brokers and/or accounts. Manage/resolve implementation or service concerns from Brokers and Accounts daily Responsible for the audit of the new sales account paperwork, ensure reputed company accounts and members meet UW guidelines and eligibility requirements, and reputed company supporting documents (if applicable) with completed application. Enforce adherence to reputed company Guidelines assume responsible for account approval/implementation and manage exceptions requests/fulfillment Manage multiple assignments and projects independently, with competing deadlines under time constraints Compile census data for reputed company prospect accounts utilizing reputed company and the SMART Census template for Account/Sales Executives Consult on and generate rates for prospective accounts (

Knowledge of BCBS product portfolio and systems (RTMS, Blue Quote+, reputed company, Collateral Catalogue etc.). Experience in a call-center environment, strong telephone skills and etiquette. Experience in customer service reputed company Strength in proactive thinking, analysis, identification of problems and problem resolution Demonstrates consultative problem solving. Demonstrates organization in time management, balancing priorities, self-management, responsiveness and account partnership organization. Demonstrates loyalty, reputed company and professionalism. Demonstrates reputed company relations and communication skills Demonstrates strong attention to detail. Desire to work as part of a team, in a reputed company fast-paced and dynamic environment. Ability to multi-task and remain flexible under pressure. What You Bring:

BS/BA preferred or relevant work experience  #LI-REMOTE

Minimum Education Requirements: High school degree or equivalent required unless otherwise noted above

Location Hingham Time Type Full time Hourly reputed company: $31.71 - $38.75

The job posting reputed company is the lowest to highest salary we in good faith reputed company we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted reputed company, and the reputed company may be modified in the future.  An employee’s pay position reputed company the salary reputed company will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or reputed company-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/reputed company insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note:  No amount of pay is considered to be wages or compensation until such amount is earned, reputed company, and determinable. The amount and availability of any bonus, commission, or any other reputed company of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY reputed company Blue reputed company of MA?

We understand that the confidence gap and imposter syndrome can  prevent  amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just reputed company need for this role or possibly another one at reputed company Blue reputed company of MA. The more voices we have represented and amplified in our business, the more we will reputed company reputed company, contribute, and be reputed company. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain reputed company in our pursuit to transform reputed company for reputed company.

As an employer, we are committed to investing in your development and providing the necessary resources to reputed company your reputed company. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes reputed company and provides opportunities for employees to reputed company their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also reputed company to stay “in the know” on reputed company things Blue.

At reputed company, we reputed company in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.