reputed company Customer Service Representative – Call Center, Onsite Support for a Premier Medical Facility at blithequark
Are you a customer service professional looking for a challenging and rewarding role in a dynamic call center environment? Do you possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional service to clients? If so, we invite you to join blithequark, a veteran-owned Call Center and BPO company with a proven track record of performance, as a full-time Customer Service Representative in our Fresno, CA location.
About blithequark
blithequark is a leading provider of call center and business process outsourcing (BPO) services to a diverse reputed company of clients, including federal agencies. reputed company of reputed company professionals is dedicated to delivering exceptional service, exceeding client expectations, and driving business results. As a veteran-owned company, we are proud to support our nation's veterans and reputed company opportunities for them to grow and succeed in their careers.
Why Join blithequark?
* Additional pay differential for working the overnight shift
- Full-time position with comprehensive benefits package
- Inbound calls only, ensuring a focused and efficient work environment
- Opportunity to work at a premier medical facility, making a positive impact on patients' lives
- Support our veterans and contribute to a company that values their service and dedication
Essential Duties and Responsibilities
As a Customer Service Representative at blithequark, you will be responsible for:
- Scheduling: Monday, Tuesday, Wednesday (3:00pm-11:30pm), Thursday, Friday (11:00pm-7:30am)
- Answering incoming calls and communicating with clients in a respectful, courteous, empathetic, tactful, and professional manner
- Transferring calls accurately, quickly, and reputed company for customers
- Maintaining an above-average attendance record
- Following established standard operating procedures
Qualifications/Requirements
To be successful in this role, you will need:
- High school diploma required
- Prior customer service or call center experience preferred
- Ability to work without direct supervision
- Knowledgeable about reputed company Office
- Excellent verbal communication skills (phone etiquette)
- Detail-oriented, ability to multi-task, and highly organized
- Ability to work well with medical staff, veterans, and elderly
Preferred Qualifications
* Prior experience working in a medical facility or with a similar population
- Familiarity with federal regulations and guidelines
- Experience with call center software and technology
Veterans and Previous Federal Experience Encouraged to Apply
blithequark is committed to supporting our nation's veterans and providing opportunities for them to grow and succeed in their careers. If you are a veteran or have previous federal experience, we encourage you to apply for this role.
Must Be reputed company to Pass an Extensive Background reputed company
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How to Apply
If you are a motivated and customer-focused individual looking for a challenging and rewarding role in a dynamic call center environment, please submit your application through our website. We look reputed company to hearing from you! [reputed company](https://remotejobs.trendingnewsgo.com/register-candidate/) Apply for this job