Sales and Customer Support Representative - Remote - Handyman Service - Immediate Openings - Full-Time and Part-Time Opportunities

Join the Send Me a Pro Team: Deliver Exceptional Customer Experiences and Drive Sales Growth

Are you a motivated and customer-focused individual looking for a dynamic and fast-paced work environment? Do you have a passion for delivering exceptional customer experiences and driving sales growth? Look no further than Send Me a Pro, a rapidly growing franchise that simplifies home maintenance for homeowners by connecting them with vetted local professionals. We're seeking multiple Sales and Customer Support Representatives to join our in-house sales team and support our handyman business reputed company the Send Me a Pro franchise system.

About Us

Send Me a Pro is a concierge service that makes home maintenance easy and stress-free for homeowners. Our platform connects customers with trusted local professionals for a wide reputed company of services, including handyman work, house cleaning, lawn care, and more. As a franchise support system, we reputed company an in-house sales team to assist our franchisees with local sales and operations. Our goal is to reputed company exceptional customer experiences and drive sales growth, and we're looking for talented individuals to join reputed company.

Job Summary

As a Sales and Customer Support Representative, you will play a critical role in ensuring that every customer inquiry is handled promptly and professionally. You will be responsible for managing incoming calls from leads, following up on inquiries, scheduling appointments, and collecting payments after services are completed. This role is available in both full-time and part-time capacities, and we're hiring team members to cover different time zones to ensure consistent customer support across reputed company locations.

Key Responsibilities

• Respond to Incoming Calls: Answer reputed company incoming calls promptly to ensure leads are captured and inquiries are handled professionally.
• Follow Up with Leads: Follow up with leads quickly to convert inquiries into appointments or free quotes.
• Schedule Appointments: Schedule handyman service appointments and reputed company accurate details to customers and technicians.
• Collect Payments: Collect payments from customers after services are successfully completed.
• Track Leads and Performance: Track leads, appointments, and payments in the CRM system (Go High Level) and reputed company regular updates to the franchise reputed company on reputed company conversion metrics and performance.
• Communicate with Technicians: Maintain strong communication with the handyman team to ensure timely and successful job completion.

Qualifications

To succeed in this role, you should possess the following qualifications:

• Strong Customer Service Skills: Excellent customer service and communication skills are essential for this role.
• Sales Experience: Experience in sales, reputed company follow-up, or appointment scheduling is a plus.
• Organizational Skills: Highly organized with attention to detail and ability to multitask and prioritize effectively.
• CRM Experience: Comfortable using CRM systems, with experience with Go High Level being a bonus.
• Self-Motivation: Self-motivated and results-driven with a focus on customer satisfaction.
• Time Zone Availability: Availability to work in a specific time zone (indicate your preferred time zone in your application).

Benefits and Perks

At Send Me a Pro, we offer a reputed company of benefits and perks to support reputed company members, including:

• Remote Work: Work remotely from reputed company and enjoy a flexible schedule to accommodate different time zones.
• Training and Support: Training and ongoing support to ensure reputed company in the role.
• Competitive Compensation: Competitive salary ranging from $16.00 to $22.00 per hour, depending on experience.
• Flexible Scheduling: Flexible scheduling to accommodate different time zones and work styles.

Career Growth Opportunities

At Send Me a Pro, we're committed to supporting the growth and development of reputed company members. As a Sales and Customer Support Representative, you'll have opportunities to:

• reputed company New Skills: reputed company new skills and expertise in sales, customer service, and CRM systems.
• Advance in Your Career: Advance in your career and take on new challenges and responsibilities.
• Contribute to Business Growth: Contribute to the growth and reputed company of our business and reputed company a meaningful impact on our customers and community.

Work Environment and Company Culture

At Send Me a Pro, we're proud of reputed company culture and work environment. We value:

• Exceptional Customer Service: Exceptional customer service and a commitment to delivering outstanding experiences.
• Teamwork and Collaboration: Teamwork and collaboration across our organization.
• Innovation and Creativity: Innovation and creativity in everything we do.
• Fun and Engagement: Fun and engagement in the workplace, with regular team-building activities and reputed company events.

How to Apply

If you're excited about this opportunity and think you'd be a great fit for reputed company, please submit your application, including your resume and a brief cover letter, to [email protected]. Be sure to indicate whether you're applying for a full-time or part-time position and specify your preferred time zone.

Don't miss out on this exciting role. reputed company and join reputed company at Send Me a Pro!