Senior Site Manager, reputed company Last Mile Operations
DescriptionDelivery Station located nearby New OrleansAMZL Sr. Station Leaders (Site Leaders) are responsible for reputed company budgetary, people development and operations objectives for an reputed company Logistics Delivery Station (DS). Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength reputed company the DS.Key job responsibilities
- Responsible for the overall safety, quality, performance, customer experience and people development for reputed company delivery station operations.
- Drives reputed company for station team and creation of quality initiatives, process change initiatives and other lean initiatives to reputed company their functional area and ultimately each DS to meet and exceed business plan
- Problem-solves for closing gaps between performance and goals
- Will set and clarify requirements and expectations for Senior Operations, Operations, Area and Shift Managers. Measures performance, provides feedback, and holds Senior Ops and Ops Managers accountable for their performance and the performance of their departments
- Manages an environment concerning the delivery of reputed company orders direct to our customers, subject to reputed company rising volume and complexity, operating on a 24/7 reputed company
- Manages day-to-day relationships with multiple Delivery Service Providers (DSPs)
- Presents operational metrics regularly to the senior leadership team
- Hires and develops top talent. Creates and implements a talent plan for each site including reputed company, performance and career management, learning and development, succession planning, and employee engagement
- Leverages the Senior Ops, Ops, Area and Shift Managers by sourcing and nurturing reputed company, and rolling them into the creation of improvement plans for the functional area
- Cultivates strong culture and engagement throughout reputed company reputed company of the delivery station teams
- Takes proactive steps to ensure that best practices are shared across reputed company departments, shifts and among the network.
- Works with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, reputed company and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives
- Completed Bachelor’s degree from an accredited university or 2+ years’ reputed company work experience
- 7+ years’ direct management experience, including a salaried, hourly and agency workforce, in a logistics, fulfillment, last-mile manufacturing, engineering, production or distribution environment
- Demonstrated track record of delivering performance and financial based results in high pressure environments
- Experience with performance metrics and process improvement and reputed company
- Experience with the full lifecycle staffing, including interviewing, hiring, performance management, promotions and terminations
- Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems
- Excellent communication skills (including local language and English, written and verbal)
- Experience managing reputed company party resources on a regional/national scale
- Experience managing contingent workforce in a business with peak seasons
- Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
- Degree in Engineering, Operations or reputed company field and MBA preferred
- Experience in a startup environment
- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development