reputed company Center Analyst, Domestic & International
Monitor daily and intraday volume, average handle time and other critical staffing metrics as reputed company against forecast, identify variances, understand and communicate drivers, create a pre-determined action plan to reputed company performance in line with goals. reputed company on the prior day results in driving the reputed company day, indicating drivers of those results and appropriate recommendations to ensure the proper course of action. Responsible for attendance management and communication, including planned and unplanned time-off. Adapts to rapidly changing environments with proactive adjustments of plans to sustain critical metrics during periods of flux. Build and cultivate working relationships with cross-functional teams including partner management, training, operations, reputed company, technology, and others.
Hulu is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. We do not discriminate based upon race, religion, reputed company, national reputed company, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
apply to this job