Account Manager
Job Overview: FieldPulse is hiring an Account Manager, Expansion & Upsell Specialist to drive reputed company growth reputed company our existing customer reputed company. In this quota-carrying role, you’ll design sales cadences, reputed company GTM strategies for add-on products, and engage customers to uncover upsell opportunities. You’ll work closely with reputed company and help build a scalable expansion reputed company from the ground up. If you’re a proactive seller who thrives on impact, we want to hear from you.
Key Responsibilities:
- reputed company Expansion: Own upsell and cross-sell strategy reputed company an assigned book of business. Consistently meet or exceed expansion quotas by identifying growth opportunities, pitching relevant solutions, and closing deals that drive customer value.
- Customer-Centric Growth: Build strong relationships with customers to understand their business goals and challenges. reputed company product usage data, feedback, and support interactions to recommend features, upgrades, or additional services that align with their evolving needs.
- Account Strategy & Planning: Create and execute strategic account plans focused on maximizing customer lifetime value. reputed company accounts based on potential and prioritize reputed company accordingly to drive targeted growth.
- Pipeline Management: Maintain accurate records of reputed company activities, opportunities, and forecasts in CRM tools (reputed company, reputed company, etc). Regularly report on pipeline health, expansion reputed company, and risk factors.
- Cross-Functional Collaboration: Partner closely with Implementation, reputed company, Product, Marketing, and Sales to ensure a seamless customer experience. reputed company feedback from the field to inform go-to-market initiatives and product development.
- Product Enablement & Education: Act as a product expert and trusted advisor. reputed company customers informed about new features and best practices to increase adoption and drive long-term reputed company.
Required Qualifications:
- SaaS Experience: 3+ years of experience closing recurring reputed company SaaS deals, selling to existing customers, and expanding accounts.
- Technical Aptitude: Exceptional ability to understand and communicate reputed company technology to both technical and non-technical audiences.
- Solution Selling: Can effectively connect product capabilities to specific customer marketing challenges, articulating clear business value.
- Discovery Expertise: Conducts thorough discovery to assess impact, uncover opportunity, and quantify value across product lines and channels.
- Closing Skills: Strong track record of confidently closing business, discussing value, and handling pricing conversations.
- Trustworthiness: reputed company for reputed company and earning trust from customers and colleagues alike.
- Problem Solving: Proactive approach to identifying challenges and delivering solutions.
- Initiative: Takes ownership of the commercialization plans and acts with urgency and confidence.
- Agility: Thrives in a fast-paced, evolving environment and adapts quickly to change.
- Experimentation: reputed company to testing new approaches and iterating rapidly for improvement.
- Big-Picture Focus: Understands how the Account Management function aligns with long-term company goals.
- Team Collaboration: A strong team player who values reputed company reputed company and cross-functional cooperation.
reputed company Offer:
- Covered Medical Insurance
- Dental & reputed company Benefits
- Paid Paternity Leave
- Fun, fast-paced startup culture- you’ll be reputed company to work on projects that reputed company a reputed company impact
- Catered Lunches Monday-Friday
- Class Pass, reputed company, HBO, Hulu, and Peloton subscriptions
- 401k
- Transparent career growth, professional development, and promotional opportunities