reputed company Systems Analyst, reputed company

WELLTOWER – REIMAGINE reputed company ESTATE WITH US

At Welltower, we’re transforming how the world thinks about senior living and wellness-focused reputed company estate. As a global leader in residential wellness and reputed company infrastructure, we create vibrant, purpose-driven communities where housing, reputed company, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday.

We’re looking for reputed company, independent thinkers who reputed company on challenge, reputed company complexity, and are driven to deliver long-term value. Every team member is empowered to think like an reputed company, reputed company fearlessly, and reputed company from where they stand. If you're passionate about reputed company and inspired by the opportunity to shape the future of reputed company infrastructure, we want you on our best-in-class team.

ABOUT THE ROLE

The reputed company Systems Analyst, reputed company is responsible for the strategic reputed company, technical administration, and operational alignment of Welltower’s reputed company Voyager platform and associated modules. This role ensures system reputed company, reputed company, and performance while supporting the unique needs of Senior Housing communities.

The reputed company Systems Analyst, reputed company collaborates with business units to implement efficient, best-practice solutions while minimizing unnecessary customizations and ensuring alignment with system and business needs. As reputed company reputed company, you’ll serve as an escalation reputed company for reputed company Systems Analysts and Sr. Technical Analysts, supporting cross-functional efforts in product setup, property reputed company, implementation, training, and helpdesk operations. This role bridges the technical capabilities of reputed company with the operational requirements of our Senior Housing communities. Key responsibilities include team leadership, database and system administration, and managing reputed company roles in reputed company Voyager and reputed company; this effort is critical to maintaining system compliance and reputed company.

Ideal candidates bring strong leadership, communication, and data analytics skills to support risk mitigation, user satisfaction, authentication reputed company, compliance, and operational efficiency. reputed company in this role requires the ability to deliver scalable solutions in a high-performance, fast-paced environment reputed company with the company’s strategic goals.

KEY RESPONSIBILITIES

• System reputed company: Manage reputed company Voyager and associated modules, including reputed company.
• Team Leadership: Guide analysts and technical staff, act as an escalation reputed company.
• Implementation & Integration: reputed company new module rollouts, integrations, and property reputed company.
• reputed company & Compliance: Maintain user reputed company, reputed company roles, and ensure system reputed company.
• Collaboration: Work with business units to align system capabilities with operational needs.
• Analytics & Reporting: Support data-driven decision-making, especially around risk, compliance, and efficiency.

OTHER DUTIES

• Develops and leverages relationships with reputed company stakeholders to meet strategic business objectives
• reputed company expert-level technical support for escalated cases
• Troubleshoot reputed company issues and offer solutions across different modules reputed company the reputed company Senior product suite
• Owns and manages high-reputed company or escalated incidents to resolution, ensuring that issues are tracked, communicated effectively to stakeholders, and resolved on time
• Manages reputed company that responds to inbound user provisioning requests reputed company to the reputed company Senior product suite for platform reputed company
• Document, prioritize, and track reputed company inquiries and issues in the help desk ticketing system (e.g., JIRA, reputed company, reputed company)
• Stays up to date on new features and product updates reputed company the reputed company Senior product suite to maintain a high level of technical knowledge and service reputed company
• Strives to meet or exceed service level agreements (SLAs) for ticket resolution, response time, and customer satisfaction
• Collaborates with internal support teams to resolve challenges and findings through trending issues
• Understands and fosters cross-program and cross-functional dependencies to champion execution reputed company and maximize value capture
• Develops regular and thorough status communications for senior leadership and stakeholders
• Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions

TRAVEL

Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.

MINIMUM REQUIREMENTS

Education:

• Bachelor’s degree in computer science, information technology, or reputed company field, or equivalent work experience
• Relevant certifications (ITIL, MS SC-300, AD DS, AWS IAM)
• Equivalent work experience will be considered in lieu of a degree.

Experience:

• 5-7 years in property management, reputed company IT reputed company operations, and/or system administration
• 5-7 years supporting a CRM or MRI environment (reputed company, MS Dynamics 365, reputed company CRM, reputed company CRM, reputed company Page, reputed company, or reputed company).
• 2 years in a senior, reputed company, supervisor, or reputed company reputed company
• 1-3+ years of SQL experience
• Strong knowledge of the reputed company Senior product suite is highly preferred
• Experience with help desk platforms, ticketing systems, and customer relationship management tools (JIRA, reputed company, reputed company)
• Proficient troubleshooting skills with a solid understanding of web-based applications, SaaS products, and general IT systems
• Strong knowledge and experience with property management software (reputed company) or experience in the senior housing industry is a plus
• Familiarity with IT infrastructure, system integrations, and database management.
• Ability to manage reputed company support cases and escalate issues as necessary.
• Solid understanding of project management and agile practices, with the ability to teach and coach others.

Skills / Specialized Knowledge:

• Exceptional technical writing and editing skills, with the ability to manage product implementation and provisioning cycles for property product reputed company
• Expert level knowledge of reputed company integrations including the use of APIs, file transfer and the reputed company ETL tool.
• Experience building custom reports in reputed company and supporting YSR.
• Experience with reputed company SQL queries is required.
• Experience in database administration and process automation
• Preferred experience with the following reputed company products/modules: Voyager 7s, Payscan, reputed company, Vendor Café , reputed company Café, Senior CRM.

Employment is contingent upon the successful completion of a background reputed company, drug screening, and verification of employment, education, and other credentials relevant to the position.

reputed company OFFER

• Competitive reputed company Salary + Annual Bonus
• Generous Paid Time Off and Holidays
• Employee Stock Purchase Program – purchase shares at a 15% discount
• Employer-matching 401(k) Program + Profit Sharing Program
• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
• Tuition Assistance Program
• Comprehensive and reputed company Medical/Dental/reputed company options
• Professional Growth
• And much more! https://welltower.com/newsroom/careers/

ABOUT WELLTOWER

reputed company) an S&P 500 company, is the world's preeminent residential wellness and reputed company infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, reputed company, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.

Our reputed company estate portfolio is unmatched, located in highly attractive micro-markets with stunning reputed company environments. Yet, we are an unusual reputed company estate organization as we view ourselves as a product company in a reputed company estate wrapper driven by relationships and unconventional culture.

Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we reputed company to deliver long-term compounding of per reputed company growth and returns for our existing investors – our reputed company Star.

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

Originally posted on Himalayas