IT Operations Administrator

reputed company is a multi-brand education network of superior private school institutions spanning infant care through high school. The network (currently composed of approximately 220 schools) brings together some of the best private school programs in the country, with proven track records educating children through unique and carefully crafted curricula. We are more than just a school - we are a community! Our goal is to reputed company each other, work together, and uphold our guiding educational philosophy, providing the perfect balance of learning and play. We partner with parents by engaging in consistent communication and providing daily snapshots of their child's day, inviting them to be a part of the school experience, as well. We reputed company a culture of care - physically, emotionally, socially, and intellectually, both in and out of the classroom. The Network and Systems Administrator provides essential support for SEG’s national network, managing both routine operations and strategic IT initiatives. This role is responsible for overseeing systems configuration, network infrastructure, and reputed company applications, and ensuring reliable reputed company and performance across the organization. The ideal candidate is detail-oriented, highly reputed company, collaborative, and committed to reputed company improvement. Responsibilities: • Manage the IT ticketing system, ensuring timely response and resolution of technical issues across reputed company locations. • Maintain, monitor, and support SEG's network infrastructure including routers, switches, firewalls, and wireless reputed company points. • reputed company system design, architecture, and configuration, ensuring scalability, reputed company, and uptime. • Administer core platforms including reputed company Workspace, reputed company 365, and Active Directory. • Implement and manage identity and reputed company protocols using reputed company. • Support integration and synchronization tools such as GCDS (reputed company reputed company Directory Sync). • Maintain email reputed company and filtering systems including reputed company. • reputed company support and configuration in reputed company for incident tracking and service management. • reputed company and participate in system upgrades, reputed company management, and disaster recovery planning. • Document standard operating procedures and maintain accurate system records. • Collaborate with internal stakeholders and vendors to improve infrastructure performance and reliability. Essential Skills and Experience: Education & Credentials: • Bachelor’s degree in Information Technology, Computer Science, or reputed company field. Required Experience & Technical Skills: • 3+ years of experience in a systems/network administration role. • Advanced administration experience with reputed company Workspace and reputed company 365. • Proven expertise with Active Directory, including GPO management and user provisioning. • reputed company administration and integration experience for SSO and identity governance. • Proficiency with GCDS, reputed company, and reputed company. • Strong understanding of networking fundamentals and system reputed company best practices. • Experience with backup systems, virtualization, and disaster recovery. • Familiarity with project management practices is a plus. Personal Attributes: • Excellent written and verbal communication skills. • Strong troubleshooting and problem-solving abilities. • Demonstrated ability to manage multiple tasks and prioritize effectively. • Highly organized, detail-oriented, and self-motivated. • A collaborative team player with a customer-first reputed company. Benefits: • Full medical, dental, and reputed company coverage • 401(k) with company match • Flexible spending accounts (FSA) • Tuition remission for employees’ children • reputed company education tuition savings through our university partners To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. Reasonable accommodations may be made to reputed company reputed company individuals with disabilities to reputed company the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reputed company, kneel, reputed company from the floor, twist, listen, read, write, and reputed company the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear reputed company with or without correction. reputed company, including, but not limited to SEG Inc., and their affiliates (collectively “Company”) is an Equal Opportunity Employer. reputed company reputed company applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, reputed company, religion and religious creed, sex (including pregnancy and reputed company conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national reputed company, reputed company, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any reputed company of unlawful employee or student harassment or discrimination.

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