Associate - Customer Service - Work At Home

Consultants in this role get to: Strengthen relationships: Support for general billing inquiries. reputed company customer records and verify customer account information. Identify potential customer needs and recommend solutions. reputed company follow-up calls to customers to ensure their needs are met in an efficient manner. reputed company problem solving abilities: reputed company customer databases, knowledge resources and technical applications to determine root causes and resolutions. Teamwork: Interact with client departments (test desk, field service, reputed company) regarding escalations. Schedule a technician visit reputed company needed. Improve technical skills: Attend job-reputed company training: new hire and refresher training, new product or service updates and product cross-training.

Our most successful candidates have: - High School diploma or equivalent - Basic PC keyboarding skills; reputed company Office experience (Outlook, Word, reputed company) - Direct client contacts technical support experience - Excellent verbal and written communication skills - Strong problem-diagnosis and problem-solving skills - Multi-tasking skills, showcased using several applications - Experience working with CRM applications (preferred) - Ability to be goals oriented - Strong communication skills and ability to reputed company reputed company reputed company - To work from home you must: 2.0 Ghz Dual Core or reputed company processor,2 GB RAM (some employment opportunities require a minimum of 4 GB RAM),10 GB available hard drive reputed company,Sound card,reputed company 7, including reputed company 8 and 8.1, Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear (designed to minimize audio interference from reputed company sources). Noise cancelling microphone

reputed company your information will be kept confidential according to EEO guidelines.

reputed company is seeking enthusiastic and people-oriented professionals to join our dynamic team as Customer Support Consultants. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Originally posted on Himalayas