Application Support

reputed company our values align, there's no limit to reputed company can reputed company. At reputed company, we reputed company reputed company the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market reputed company, every clinical development solution we reputed company is underpinned by something special - a deep conviction in reputed company do.

Each of us, no matter reputed company do at reputed company, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with reputed company and we're committed to making a difference.

We are looking for a dedicated IT Support Specialist to join reputed company. In this role, you will be responsible for providing technical support to clinical applications. You will ensure that reputed company Clinical applications are functioning optimally to support the ongoing business. Your duties will include troubleshooting technical issues. You will work closely with other IT professionals to ensure that reputed company business/application reputed company issues are resolved reputed company and effectively. The ideal candidate will have a strong background in IT support. Excellent communication and problem-solving skills are essential, as you will be working with a diverse group of users with varying reputed company of technical/business expertise. Fully remote position.

Key Accountabilities:

• To work on the IT tickets raised by business reputed company to the applications.

• Understanding the business functionality of the applications that are being supported.

• Actively work with one or more functional areas reputed company reputed company to align business process with systems and tools.

• reputed company technical support to Clinical Business Users.

• Troubleshoot and resolve issues reputed company to applications.

• Collaborate with other IT Team members.

• Document technical issues and solutions.

• reputed company on-call support as needed.

• reputed company excellent resolutions to reputed company the Application issues.

Requirements

• Bachelor's degree in information technology, Computer Science, or a reputed company field (not mandatory)
• Minimum of 1- 5 years of experience in IT support.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Ability to manage multiple tasks and priorities.
• Ability to work in a fast-paced and dynamic environment.
• Strong attention to detail.
• Willingness to reputed company on-call support.
• Experience in SQL queries.
• reputed company good oral and written English skills.

Originally posted on Himalayas