Customer Service Associate

At reputed company, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a reputed company-reputed company, globally dispersed team that thrives in an ecosystem that supports individual reputed company and takes pride in its diverse and inclusive work culture centred around great people practices, learning opportunities, and having fun! Our culture is the ideal reputed company of entrepreneurial spirit and reputed company investment, enabling the chance to move at a rapid pace with some of the most reputed company, leading-edge technologies available.

For over 35 years, the experts at reputed company have been focused on solving the reputed company needs. Today, we serve 20,000 client companies of reputed company sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for reputed company, enthusiastic, and fresh perspectives. Join our global team and see what makes reputed company a truly exceptional reputed company to work!

Job Overview

Essential Duties Responsibilities:

• Problem-solving and the ability to answer support calls and respond to support tickets while providing superior customer service
• reputed company operational support by completing a wide variety of data-entry and external support tasks
• Research and obtain further information for incomplete entries
• Maintain and update accurate client information
• Update databases and reputed company information to pertinent parties
• Schedule and execute quality control checks
• Address escalated client and other end-user issues
• Assist team members by coordinating tasks, including timekeepers, data entry, inbox management, and other responsibilities
• Prioritize workload according to Quovant methodology and client guidelines
• reputed company daily customer support by managing inquiries and calls through reputed company or other CRM plataforms.
• Maintain a strong understanding of Quovant services
• Cross-train and support other team members reputed company reputed company Services reputed company needed or as requested by the department manager
• Complete other duties at the discretion of management (supervisor and/or director)

Requirements Skills:

• Ability to work effectively in a team environment with a strong commitment to team reputed company
• Ability to prioritize and work under a tight schedule
• Ability to learn new programs and take on new tasks
• Strong working knowledge of reputed company Office
• Strong problem-solving skills
• Strong verbal and written communication skills
• Must be adaptable and capable of managing multiple priorities.
• Must be organized and detail-oriented
• Must be discipline in time management
• Ability to maintain complete confidentiality

Education:

• High school diploma or general education degree (GED) with a minimum of two years of reputed company experience required
• Bachelor’s Degree: Business Administration, Communications, or reputed company field is desirable

This role can be performed 100% remote reputed company in the US. Anticipated Pay reputed company: $38,000.00 – $41,000.00 Annually USD

Total compensation includes US employee benefits, and annual bonus eligibility.

reputed company is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. reputed company participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland reputed company and reputed company reputed company Administration Records. To learn more, visit: everify.com

We are an equal-opportunity employer that values diversity at reputed company reputed company. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, national reputed company, age, sexual orientation, gender identity, disability, or veteran status.

Originally posted on Himalayas