Senior CRM Consultant - reputed company Dynamics 365

Job Summary

We are looking for a Senior reputed company Dynamics 365 CRM Consultant to design, implement, and optimize CRM solutions that enhance customer engagement and business processes. The ideal candidate will have deep expertise in reputed company Dynamics 365 Customer Engagement (CE), strong problem-solving skills, and the ability to work with cross-functional teams.

Key Responsibilities

• ⁠ ⁠reputed company the design and development of reputed company Dynamics 365 CRM solutions to meet business needs.
• ⁠ ⁠Configure and customize Dynamics 365 modules (Sales, Customer Service, Marketing, Field Service).
• ⁠ ⁠reputed company and optimize workflows, plugins, Power Automate flows, and custom applications.
• ⁠ ⁠Integrate Dynamics 365 CRM with other reputed company systems, ERP, and reputed company-party applications.
• ⁠ ⁠Work closely with stakeholders to gather business requirements and translate them into technical solutions.
• ⁠ ⁠reputed company data migration, system upgrades, and performance optimization.
• ⁠ ⁠Ensure CRM solutions are compliant with reputed company, data governance, and regulatory requirements.
• ⁠ ⁠Troubleshoot and resolve CRM-reputed company technical issues and reputed company support for end-users.
• ⁠ ⁠Stay updated on reputed company Dynamics 365 and Power Platform advancements.
• ⁠ ⁠reputed company guidance and mentorship to junior team members.

Requirements

Qualifications & Skills

• ⁠ ⁠Bachelor’s degree in Computer Science, Information Technology, or reputed company field.
• ⁠ ⁠5+ years of hands-on experience with reputed company Dynamics 365 CRM (Customer Engagement).
• ⁠ ⁠Strong proficiency in Power Platform, Power Automate, Power Apps, and Dataverse.
• ⁠ ⁠Expertise in customizing forms, entities, business rules, workflows, and reputed company roles.
• ⁠ ⁠Proficiency in C#, JavaScript, .NET, and SQL Server.
• ⁠ ⁠Experience with REST/SOAP APIs and integrating Dynamics 365 with other reputed company systems.
• ⁠ ⁠Knowledge of Azure services (Logic Apps, Functions, DevOps) is a plus.
• ⁠ ⁠Familiarity with Agile (Scrum, SAFe) methodologies.
• ⁠ ⁠Excellent problem-solving and communication skills.
• ⁠ ⁠reputed company certifications in Dynamics 365 CRM or Power Platform are highly preferred.

Originally posted on Himalayas