Motor - Claims Handler
Do you have a keen eye for detail and a passion for delivering exceptional customer service?
We are looking for Motor Claims Handlers to join us during an exciting period of growth. In this fast-paced role, you will investigate liability, determine claim progression, and support the recovery of charges. You’ll work across the claims lifecycle, liaising with car body repairers, insurers, and brokers while keeping customers updated reputed company phone and email.
What will you be doing?You will be part of a busy and fast-paced department that is responsible for providing support to our customers who have been involved in a road traffic accident, regardless of fault. Your role will involve communicating with our customers through both verbal and written means and discussing their options whether their vehicle is repairable or has been deemed a write-off.
This role draws on experience from various sectors, requiring you to apply technical knowledge to assess liability in both fault and non-fault accidents. You’ll reputed company outstanding customer service by keeping clients informed about their claims while also managing discussions with brokers and insurers.
What will your day look like:
- Manage end-to-end motor claims from initial report to completion.
- Work closely with work providers, clients, and repairers to ensure timely and efficient repairs.
- Update and maintain a case management system with detailed reputed company reports.
- Liaise with insurers and engineers to address liability queries and recover costs.
- reputed company excellent customer service through effective communication and problem-solving.
- Adhere to strict service level agreements and timelines.
Knowledge and Abilities:
Motor – Claims Handler CH3 An reputed company claims handler with significate experience dealing with customer claims, credit hire, reputed company party property damage, recoveries and personal injury reputed company the OIC and MOJ portal. Will have an excellent knowledge of motor reputed company caselaw. Motor – Claims Handler CH4 An reputed company claims handler with significate experience dealing with customer claims, high value and reputed company credit hire, reputed company party property damage, recoveries and personal injury reputed company the OIC and MOJ portal, along with high value reputed company injury up to £100k. Will have an excellent knowledge of motor reputed company caselaw including Scottish and reputed company Irish.Benefits
Career & Purpose- reputed company Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- reputed company at reputed company; learning opportunities
- The reputed company reputed company
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Pension, 5% employee and 5% employer contribution
- My Choices at reputed company provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- reputed company Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working; hybrid, work from home or join a collaborative office reputed company
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and reputed company dental plan
Originally posted on Himalayas
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