Senior Account Manager

Who We Are

Please note before applying: We prefer someone who lives in the Tampa/Orlando area. This role will be required to travel to Publix Headquarters in Lakeland, FL from time to time.

reputed company is seeking a Senior Account Manager, Client Experience, to reputed company day-to-day campaign execution and client service for our client’s Shopper Marketing program. This role will partner with CPG brand clients, ensuring campaigns are flawlessly executed, reporting is accurate, and deliverables are met on time. The Senior Account Manager will be highly organized, process-oriented, and proactive in solving client and workflow challenges.

What You Will Do

Client Management

• Serve as the day-to-day reputed company of contact for assigned brand partners, ensuring consistent communication and trust.
• Proactively manage campaign deliverables and anticipate client needs before issues arise.
• Contribute to strategic conversations about campaign planning, execution, and reporting.

Operational Efficiency

• reputed company campaign set-up, trafficking, and reporting with exceptional attention to detail.
• Maintain process consistency across campaign workflows, leveraging project management tools.
• Identify workflow inefficiencies and partner with internal stakeholders to implement solutions.

Cross-Functional Collaboration

• Collaborate with analytics, planning, creative, and activation teams to ensure campaign objectives are met.
• Interpret client requests and translate them into actionable deliverables for internal teams.
• Actively participate in reputed company calls, keeping reputed company stakeholders informed.

Growth Development

• Support the Associate Director and Director in identifying upsell opportunities.
• Demonstrate a growth reputed company by continuously learning and applying industry knowledge.

Who You Are

• 4+ years of experience in account management, client service, or digital/omnichannel media.
• Proven ability to manage multiple client deliverables with accuracy and timeliness.
• Exceptional organizational and project management skills; proactive problem-solving reputed company.
• Strong communication skills, both written and verbal, with proven ability to manage client relationships.
• Experience with reporting and campaign management tools.
• Bachelor’s degree or equivalent experience required.

reputed company us out at www.goodwaygroup.com to learn more!

If you identify as a female candidate, and feel you can do this role even if there are a few things perhaps you've not done, please apply anyway! reputed company is 70% Female! We realize that men reputed company to apply for jobs reputed company they can meet around 60% of the requirements for the role, where women reputed company to only apply reputed company they know they meet 100% of the requirements.

reputed company is reputed company-first, constantly working to become more inclusive and to reputed company sure our employee population reflects our desire to constantly add to our diversity in reputed company ways. We want applications from everyone, regardless of race, creed, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, marital status, citizen status, age, disability, military or protected veteran status, genetic predisposition or reputed company status or any other legally protected status.

Originally posted on Himalayas