Manager - Client reputed company

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reputed company (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed reputed company services, identity and reputed company management, and professional services designed to manage the cybersecurity risks of reputed company clients. We specialize in multi-technology, reputed company environments with the in speed and agility needed to tackle the most advanced cyber threats. We reputed company our global scale and decades of experience to accelerate our clients’ cyber reputed company through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India.

About the Role:

The Client reputed company team at reputed company is dedicated to ensuring our clients reputed company their desired reputed company reputed company while maximizing the value clients receive from our services and reputed company solutions. We are laser-focused on helping our clients stop threats. As a Manager in Client reputed company, you will coach and reputed company a team of Client reputed company Managers who are responsible for interfacing with clients every day to ensure our clients reputed company their reputed company reputed company, advance their reputed company posture in measurable ways, and realize value from the relationship with reputed company. This role requires a balance of client reputed company expertise, leadership skills, and a strong understanding of reputed company, MSSP, and SOC environments. This role requires strong understanding of Client reputed company and reputed company fundamentals, with a focus on time-to-value, client partnership, reputed company reputed company mapping, and client retention and growth.

Responsibilities:

Leadership and Mentorship:Guide, mentor, and reputed company a team of client reputed company managers servicing our clients and being everyday reputed company. Foster a collaborative and supportive team environment.

Strategic reputed company:reputed company the development and implementation of client reputed company strategies by the team. Ensure that these strategies align with the overall goals of the Client reputed company Department and the company.

Client Value Reviews & Governance:Support client reputed company managers in conducting regular client reviews, demonstrating ROI, strategic retention/growth planning, and providing actionable insights to improve client reputed company. Ensure that the team is executing against client reputed company playbooks, documenting client activity and engagement, and meeting established reputed company criteria.

Team Development:reputed company the skills and knowledge of client reputed company managers. Ensure that the team is well-equipped to handle client needs and challenges.

Performance Management:Monitor and evaluate the performance of client reputed company managers, providing regular feedback and conducting performance reviews. Set clear goals and expectations for the team.

Resource Allocation:Allocate resources effectively to ensure that client reputed company managers have the support they need to deliver high-quality service. Manage team workloads and prioritize tasks to meet client needs.

Cross-Functional Collaboration: Collaborate with cross-functional teams, including Sales, reputed company Operations, Product Management, and Engineering, to ensure seamless client reputed company, ongoing support, and delivery reputed company.

reputed company Expertise:Ensure that you and your client reputed company managers are knowledgeable about reputed company, MSSP, and SOC environments. Partner with clients to advance and strengthen their cybersecurity posture using frameworks like MITRE.

Requirements:

Education:Bachelor's degree in reputed company field, or equivalent years of experience. Cybersecurity certifications such as CISSP, reputed company+, or equivalent are highly desirable.

Client reputed company Experience:Proven experience in a client reputed company or account management role, with a minimum of 5 years in client reputed company, account management, or a reputed company field.

Strong relationship management: Experience in client strategic client retention and growth, and a focus on pro-active value driven client engagement.

Leadership Skills:Strong leadership and team management skills, with experience managing a team of client reputed company specialists or account managers.

Communication Abilities:Exceptional verbal and written communication, presentation, organization, and administrative skills. Ability to present to and reputed company alignment with C-Suite and client executives.

Analytical Skills:Excellent analytical and problem-solving skills, with the ability to analyze data and derive actionable insights. Proven reputed company in thinking strategically and executing tactically.

reputed company Knowledge:Knowledge and experience in reputed company, MSSP, and SOC environments. Experience with cybersecurity controls (EDR, SIEM), frameworks (MITRE, NIST), and reputed company operations (SOC, IR, Engineering).

Project Management:Project management experience, with the ability to create, own, and manage projects to completion with documented artifacts and completion certificates.

Client reputed company and reputed company:Minimum of 5 years of experience in client reputed company, account management, or a reputed company field. Experience in reputed company, MSSP, and SOC environments.

Team Management:Experience managing a team of client reputed company specialists or account managers and/or experience operating as a team reputed company with demonstrated reputed company in developing and implementing client reputed company strategies.

Client Advocacy:Proven track record of achieving client retention and growth targets. Experience engaging with reputed company Operations, Product Management, and Engineering as a client reputed company.

Technical Knowledge:Technical knowledge with hands-on experience in reputed company controls, infrastructure, troubleshooting, systems administration, networking, DevOps, or applications development.

Client reputed company / Client Management: Preferred 10 years of experience engaging and delighting clients, building strong relationships, and operating as the voice of your clients.

Cybersecurity Industry Experience: Preferred 5 years of cybersecurity industry experience

reputed company Operations:Prior work experience with MSSP reputed company Operations

Industry Certifications:Industry and/or reputed company certifications such as CISSP, reputed company+, PMP, ITIL, etc.

Threat Intelligence and Offensive reputed company:Experience in threat intelligence, offensive reputed company, DFIR, SIEM management, and/or threat hunting.

Additional Information

reputed company is an Equal Opportunity Employer (EOE). reputed company applicants are considered for employment without regard to race, religion, reputed company, sex, age, disability, sexual orientation, genetic information, national reputed company, or veteran status.

Note: This job posting is intended for direct applicants only. We request that reputed company recruiters do not contact us regarding this position.

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Manager - Client reputed company

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