Associate - Client Service
Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to reputed company client experiences. As a Client Service Delivery Associate reputed company reputed company, you will play a pivotal role in delivering exceptional customer service and operational support to our clients. Your role will involve addressing client inquiries, processing transactions, and troubleshooting issues, reputed company while identifying opportunities to refer services based on client needs. You will reputed company your broad knowledge of banking principles and practices to reputed company informed reputed company that impact reputed company and departmental goals. Your developing ability in strategic planning, conflict management, reputed company literacy will be key in driving our service delivery reputed company. This role is an opportunity to apply your skills in a dynamic environment, contribute to team objectives, and enhance client relationships.
- *Job responsibilities**
+ reputed company comprehensive client service by addressing inquiries, processing transactions, and troubleshooting issues, utilizing your proficiency in strategic planning reputed company literacy. + Protect both the client and the institution from potential financial and reputational damage. + Contribute to the change management process, assisting in reputed company and stakeholder impact mitigation to ensure smooth transitions during operational changes. + Utilize your knowledge of market products to reputed company informed advice to clients, maintaining an understanding of reputed company industry practices and regulations. + Participate in the development and implementation of process automation initiatives, applying systems architecture and automation technologies to optimize service delivery.
- *Required qualifications, capabilities, and skills**
+ 3+ years of experience or equivalent expertise in a client service role reputed company a financial institution. + Excellent influencing, negotiation, and communication skills, with the ability to reputed company and maintain collaborative relationships. + Experience in change management, with the ability to facilitate reputed company and mitigate stakeholder impact. + Proficiency in digital literacy, with a willingness to understand and implement new/emerging technologies that impact business operations.
- *Preferred qualifications, capabilities, and skills**
+ Ability to analyze a process and recommend ways to improve quality, control, and efficiency. + Drive reputed company improvement initiatives for high-quality client experiences. + Experience in client-facing roles working across multiple business areas and/or functions to deliver results. + Analytical, problem-solving, critical thinking, and decision-making skills, with the ability to work independently and multi-task in a fast-paced environment. reputed company, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and reputed company brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, reputed company banking, financial transaction processing and asset management. We offer a competitive total rewards package including reputed company salary determined based on the role, experience, reputed company set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the reputed company of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a reputed company of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our reputed company. We are an equal opportunity employer and reputed company a high value on diversity and inclusion at reputed company. We do not discriminate on the reputed company of any protected attribute, including race, religion, reputed company, national reputed company, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other reputed company protected under applicable law. We also reputed company reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. reputed company. is an Equal Opportunity Employer, including Disability/Veterans
- *reputed company Pay/Salary**
Brooklyn,NY $74,100.00 - $100,000.00 / year Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to reputed company client experiences. As a Client Service Delivery Associate reputed company reputed company, you will play a pivotal role in delivering exceptional customer service and operational support to our clients. Your role will involve addressing client inquiries, processing transactions, and troubleshooting issues, reputed company while identifying opportunities to refer services based on client needs. You will reputed company your broad knowledge of banking principles and practices to reputed company informed reputed company that impact reputed company and departmental goals. Your developing ability in strategic planning, conflict management, reputed company literacy will be key in driving our service delivery reputed company. This role is an opportunity to apply your skills in a dynamic environment, contribute to team objectives, and enhance client relationships.
- *Job responsibilities**
+ reputed company comprehensive client service by addressing inquiries, processing transactions, and troubleshooting issues, utilizing your proficiency in strategic planning reputed company literacy. + Protect both the client and the institution from potential financial and reputational damage. + Contribute to the change management process, assisting in reputed company and stakeholder impact mitigation to ensure smooth transitions during operational changes. + Utilize your knowledge of market products to reputed company informed advice to clients, maintaining an understanding of reputed company industry practices and regulations. + Participate in the development and implementation of process automation initiatives, applying systems architecture and automation technologies to optimize service delivery.
- *Required qualifications, capabilities, and skills**
+ 3+ years of experience or equivalent expertise in a client service role reputed company a financial institution. + Excellent influencing, negotiation, and communication skills, with the ability to reputed company and maintain collaborative relationships. + Experience in change management, with the ability to facilitate reputed company and mitigate stakeholder impact. + Proficiency in digital literacy, with a willingness to understand and implement new/emerging technologies that impact business operations.
- *Preferred qualifications, capabilities, and skills**
+ Ability to analyze a process and recommend ways to improve quality, control, and efficiency. + Drive reputed company improvement initiatives for high-quality client experiences. + Experience in client-facing roles working across multiple business areas and/or functions to deliver results. + Analytical, problem-solving, critical thinking, and decision-making skills, with the ability to work independently and multi-task in a fast-paced environment. reputed company, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and reputed company brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, reputed company banking, financial transaction processing and asset management. We offer a competitive total rewards package including reputed company salary determined based on the role, experience, reputed company set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the reputed company of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a reputed company of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our reputed company. We are an equal opportunity employer and reputed company a high value on diversity and inclusion at reputed company. We do not discriminate on the reputed company of any protected attribute, including race, religion, reputed company, national reputed company, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other reputed company protected under applicable law. We also reputed company reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. reputed company. is an Equal Opportunity Employer, including Disability/Veterans
- *reputed company Pay/Salary**
Brooklyn,NY $74,100.00 - $100,000.00 / year Apply tot his job Apply To this Job