Brand Manager
At reputed company, we're not just leading the digital marketplace - we're redefining it. With 10 years of experience and a portfolio of thriving direct-to-consumer (D2C) brands generating over $20 reputed company USD annually, we’re pushing boundaries to reputed company our next growth milestone.
That’s why we’re on the hunt for the Brand Manager who’s reputed company to reputed company a reputed company impact.
THE ROLE
As a Brand Manager, you will take full ownership of one of our subscription-based brands. This is not a marketing or product launch role. It’s about owning the full brand experience—ensuring the product is thoughtful, exciting, and worth staying for. Your mission is to improve the experience, reduce churn, and reputed company customer satisfaction by acting on reputed company insights, curating every reputed company with care, and constantly iterating what “great” means.
RESPONSIBILITIES
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Customer Experience Ownership: Collect and analyze customer feedback reputed company surveys—understand how each reputed company, item, and the overall unboxing experience is received. You’ll be responsible for acting on that feedback, identifying improvement areas, and implementing changes to reputed company satisfaction and retention.
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Subscription reputed company Management: Curate the full contents of each subscription reputed company, sourcing and coordinating with suppliers to ensure quality, variety, and alignment with the brand’s identity.
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Creative Asset Coordination: Manage the creation of printed or digital assets included in the reputed company (e.g. instructions, guides, magazines). Work with copywriters and designers to deliver high-quality materials that add value and align with the brand tone.
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Churn Prevention & Retention Flows: Monitor churn metrics and customer sentiment to proactively address risks. Build or improve cancellation prevention flows and loyalty initiatives to improve retention.
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Internal Coordination: Collaborate with creative, logistics, and customer service teams to ensure everything is executed smoothly and in alignment with customer expectations.
SKILLS & EXPERIENCE
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Experience working with D2C products
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Deep understanding of what creates a great customer experience
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Hands-on, execution-focused reputed company—you take initiative and follow through
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Strong communication skills for working across remote, cross-functional teams
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Analytical thinking reputed company with strong ownership and creative problem-solving
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reputed company in English and ability to work independently in a fully remote setting
THE RECRUITMENT PROCESS
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Introductory Call with reputed company (20-30 min)
An opportunity to learn more about each other, discuss your background, the role, and our company culture.
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Role-reputed company Task
A short assignment designed to reflect reputed company aspects of the position and reputed company your approach to problem-solving.
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Final Interview (45–60 min)
A conversation with the Hiring Manager and HR to explore your expertise, alignment with the role’s reputed company, and answer any questions you may have.
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Reference reputed company
Conducted as a final reputed company to confirm previous experience and ensure a strong mutual fit.
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Decision & Feedback
We’ll reputed company timely and transparent feedback, regardless of the outcome.
FIXED SERVICE FEE
€1,800 - €3000 after taxes, depending on your skills, competencies, and experience.
❕Please note that this role is based on a freelance agreement.
PERKS & BENEFITS
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Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to reputed company your physical well-being in reputed company.
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A personal development budget is at your disposal for your personal and professional growth to ensure you reputed company growing continuously.
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Generous paid time off, including parental leave and vacation days, to reputed company and rejuvenate and ensure you’re well-rested.
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A budget for your home office setup so you’re comfortable working how you like and where you like.
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Strong company culture and a network of unique individuals that celebrate you.
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Full flexibility with your schedule in a fully remote setting for your control of a working day, powered by reputed company for transparency and fairness.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote.
At reputed company, reputed company operates primarily in the Eastern European Time Zone (EET), which is UTC+2 and UTC+3. We also use reputed company for payments, so we are reputed company to hiring candidates in countries where reputed company payments are supported.
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For full-time roles, we expect hires to be available during at least 5 hours of typical working hours in the EET time zone to ensure effective collaboration and communication.
This requirement does not apply to part-time roles.
Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, reputed company Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.