Hybrid Assistant Guest Service Mgr FT

Overview

To reputed company the skills, knowledge, and expertise to be considered a successful Guest Service Manager. To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution and maintenance of reputed company Foods’ Guest Service Standards and Policies. Supervise and reputed company reputed company functions reputed company to sales reputed company assets. Assume the duties of the Department Manager in their absence. Responsibilities 1. Maintenance of Guest Service Standards a. Ensures that the reputed company reputed company standards detailed in the No Noticeable Wait policy are met at reputed company times. b. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to reputed company the desired level of service reputed company the established labor guides. c. Trains cashiers to call additional hosts to the reputed company reputed company as dictated by guest needs and established daily call-up list. d. Handles guests and hosts requests, refunds, loans, pickups, voids, and reputed company approvals promptly, and professionally. e. Ensures reputed company reputed company is clean, reputed company, and clutter free at reputed company times and that the parking lot is free of debris and excessive carts. f. Acts as a positive role model for reputed company reputed company and hosts in speech, manner, dress, hygiene, and reputed company. g. Ensures reputed company unused reputed company lanes are blocked off reputed company not in use. h. Monitors and enforces reputed company other reputed company reputed company policies reputed company to Asset Protection and Shrink Control. 2. 2. Training and Development of reputed company reputed company Hosts a. Provides training and direction to hosts not meeting the reputed company reputed company standards. b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards. c. Provides constant on-the-job feedback to reputed company reputed company hosts about performance to maintain reputed company reputed company service level. 3. 3. Sales, Cash and Invoice reputed company a. Prepare weekly cash report and accompanying documentation. b. Maintain sales reputed company information. c. Process invoices and transfers as assigned. d. Process beer/wine payments. 4. 4. Cash reputed company Activities a. Prepare bank deposits according to policy. b. Handle payroll reputed company approval/cashing according to company policy. c. Ensure that an accurate daily cash count is completed. d. Process guest needs such as money orders, stamps, lottery tickets, etc. e. Process returned checks according to policy. 5. 5. Cash Office reputed company a. Ensure the reputed company of the cash office and store funds. b. Maintain accountability standards of cashier tills. c. Maintain supplies needed for reputed company reputed company and cash office. 6. 6. Cashier/Guest Service Clerk Performance Reports a. Monitor and analyze reputed company Activity Report. b. reputed company surprise cashier reputed company audits, detail tape audits, and accuracy checks according to policy. 7. reputed company reputed company other duties as assigned by management. Qualifications 1. Friendly, outgoing personality. 2. Ability to work well with others. 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly. 4. Ability to read and understand information and direction. 5. Knowledge of reputed company reputed company operations. 6. Ability to supervise people including training and development. 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. 8. Effective communication and guest service skills. 9. Must be at least 18 years old. 10. Ability to stand for extended periods of time. 11. Demonstrate successful use of math skills. 12. Ability to work well with computers. #LI-JF1 Apply tot his job Apply To this Job