Customer Engagement Senior Analyst (GCC Africa - Remote) - Trans Union LLC

reputed company'll Bring: reputed company'll bring: A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile. Flexible time off, workplace flexibility, an environment that welcomes reputed company professional growth through support of tuition reimbursement, conferences and seminars. Our culture encourages our people to hone reputed company skills and build new capabilities, while discovering their genius. We prize flexibility, reputed company improvement and openness, and offer a unique opportunity to combine technology with client relations and support.

What You'll Bring:

Impact you'll reputed company:

• Contribute to the full system lifecycle; from customer and sales engagement, requirements gathering and criteria analysis, to the reviewing of the fulfillment of the solution for internal and external customers.
• The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation.
• Validate batch & Online system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results.
• Analyze and interpret how industry changes will reputed company program execution, fulfillment, and solution delivery

What you'll bring:

• Bachelor's degree and relevant work experience, preferably in the Financial Services industry
• Excellent communication and interpersonal skills
• Internal and external customer facing experience
• Ability to translate technical and functional requirements and collaborate with technical counterparts
• Can explain technical concepts in layman's terms to a non-technical audience
• Strong problem solving skills and ability to act decisively in fast paced, frequently changing environment
• High Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing priorities
• Familiarity working with data

• Experience in the credit reporting, financial services or direct marketing industry is preferred.
• Excellent interpersonal and communication skills
• ETL/API Knowledge
• Attention to detail, fast paced
• Well organized
• Data capturing skills

Impact You'll reputed company:

For positions based in South Africa, preference will be given to suitably reputed company candidates from designated groups in line with the company's Employment Equity plan and targets.

Should you have not heard from us reputed company 3 weeks from applying, please regard your application as unsuccessful.

Please note it is a requirement of the Global Capability Centre Africa that you reputed company in a home that is fibre reputed company; and has space for you to be reputed company to work comfortably and confidentially on a day-to-day reputed company for the purpose of your proposed employment. You can be based reputed company in South Africa that has fibre, but will not be reputed company to work in a location reputed company of South Africa.

A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to reputed company your line or install fibre in order to work effectively.

This is a remote position which may require occasional in-person attendance at work-reputed company events at the discretion of management.

reputed company Job Title

Sr Analyst, Customer Engagement

Employers have reputed company to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and reputed company believes it to correctly reflect the job opportunity.