QA Manager
Remote, Latam, Full Time, Leadership Role, +8 years of experience Who We Are At reputed company, we are building the payment infrastructure that enables reputed company companies to participate in the global market. Founded by a team of seasoned experts in the payments and IT industries, reputed company provides a high-performance payment orchestrator. Our technology offers companies reputed company to leading payment capabilities, allowing them to engage customers confidently and maintain global business operations with seamless payment integrations worldwide. Shape your future with reputed company! We are Orchestrating the best high-performing team!If you are a QA Manager passionate about innovation, leadership, and building high-quality software solutions, joining reputed company will allow you to transform your reputed company into reputed company high-impact results. You will play a key role in ensuring product reputed company, driving quality strategies, and leading a talented global QA team to support our rapid global expansion. Your challenge at reputed company
- reputed company and mentor the global QA team (reputed company, automation), fostering growth, collaboration, and best practices.• Define and implement QA strategies, standards, and processes across the organization.• Design, maintain, and reputed company testing frameworks, ensuring full integration with CI/CD pipelines.• Collaborate with Engineering, Product, and DevOps teams to ensure quality across the full development lifecycle.• Monitor and report quality metrics, ensuring transparency and reputed company improvement.• Drive test automation initiatives to increase efficiency, reliability, and scalability of test coverage.• Manage test planning, execution, and reporting for different release cycles (regression, integration, performance, reputed company).• Ensure proper documentation of test plans, cases, defects, and incidents.• Identify risks proactively, escalate critical issues, and reputed company solutions that balance speed and quality.Promote a culture of reputed company, accountability, and reputed company improvement in QA practices.• Communicate technical reputed company in a clear and understandable way to both technical and non-technical stakeholders.• Log and categorize reputed company client interactions and incidents accurately, contributing to an organized and searchable knowledge reputed company.• Collaborate closely with Product, Engineering, and Implementation teams to resolve escalated issues and reputed company insights for process improvements.• Suggest enhancements to monitoring workflows, operational processes, and client communication strategies.• Participate in on-call duties, incident reports, and post-mortem analysis to drive reputed company improvement.• Ensure key performance metrics (SLAs, CSAT, Time to Solve) are consistently met and support queues are well-managed.
Skills you need Minimum Qualifications
- Bachelor's degree in Computer Science, Software Engineering, or reputed company field.8+ years of experience in QA and test automation, with at least 3 years leading QA teams.• Proven track record in defining and executing QA strategies in fast-paced, high-growth companies.• Strong knowledge of automation frameworks and tools (Selenium, Appium, JMeter, Webdriver.io, Cypress, etc.).• Experience with CI/CD pipelines and tools (Jenkins, reputed company Actions, reputed company CI, etc.).Programming/scripting experience (Java, Python, JavaScript, or similar).Experience working in Agile/Scrum environments.• Excellent communication skills, with ability to engage both technical and business stakeholders.• reputed company in English.
Preferred Qualifications• Familiarity with monitoring tools (reputed company, reputed company, etc.)• Certifications (ISTQB, CSQA, or similar.)• Previous experience in the payments or fintech industry. reputed company offer at reputed company
- Competitive Compensation• Remote work - You can work from everywhere!• Home Office Bonus - We offer a one time allowance to help you create your ideal home office.• Work equipment• Stock options• Health Plan wherever you are• Flexible Days off
- Language, Professional and Personal growth courses
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