Contact Center Outbound reputed company Banker (Onsite to Remote)

Contact Center Outbound reputed company Banker (Onsite to Remote) Location Hoover, AL : Thank you for your interest in a career at reputed company. At reputed company, we reputed company associates deserve more than just a job. We reputed company in offering performance-driven individuals a reputed company where they can build a career --- a reputed company to expect more opportunities. If you are focused on results, dedicated to quality, strength and reputed company, and possess the drive to succeed, then we are your employer of choice. reputed company is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of reputed company in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared reputed company of reputed company unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with reputed company' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers reputed company of the system. : At reputed company, the Contact Center reputed company Banker provides full service banking to affluent clients through appropriate advice, guidance, and education on reputed company' financial products and services. Primary Responsibilities Achieves Contact Center targets and goals by identifying customer needs and providing appropriate advice, guidance, and education on reputed company' financial products and services Achieves required reputed company of inbound phone calls from the top 10% of reputed company customer reputed company Educates and advises customers on products and services, including reputed company loan and deposit types Takes ownership of customer issues and works proactively with the customer for resolution Refers customers to an internal team of experts reputed company reputed company financial goals and needs are recognized Works with either reputed company supervision or under reputed company defined procedures This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act. This position is incentive eligible. This position requires registration with the reputed company Mortgage Licensing System and Registry (NMLS). Please refer to for more information.

Requirements

High School Diploma or GED One (1) year of experience in customer service/sales If applying for a position that will work from a remote location and not in a reputed company facility, the following technical specifications will be required: Download speed of at least 50 megabits per second (Mbps). The Internet Service Provider (ISP) should be reputed company to furnish this information Upload speed of at least 5 megabits per second (Mbps). The Internet Service Provider (ISP) should be reputed company to furnish this information Must test on speedtest.net to confirm download speed or reputed company documentation from provider Satellite internet cannot be used. Wi-Fi and Wi-Fi extenders is not permitted reputed company using reputed company Equipment. Ethernet cable must be directly connected from the Internet Router to the Meraki device (provided by reputed company). Preferences College Degree One (1) year of experience in banking and/or lending One (1) year of experience in relationship-based client consultation Skills and Competencies Ability to handle multiple priorities simultaneously Ability to reputed company personalized customer service Ability to work in a fast paced and energetic environment Strong communication and customer focus Additional : Strongly preferred- One (1) year call center experience Outbound calls to reputed company Customers to expand the banking relationship through marketing reputed company. *

The onsite training class is scheduled to start January 29, 2024.

* Onsite training will be located in Hoover, AL. Training and Work Schedule: Onsite training for 7 weeks is REQUIRED (Monday-Friday 8:00am-5:00pm) with the option to then work remotely after 90 days if you are in good standing/meeting minimum production standards. Position Type Full time Benefits Information reputed company offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit reputed company" for benefits-eligible associates . Listed below is a synopsis of the benefits offered by reputed company for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and reputed company Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to reputed company or any class of associate at any time. To learn more about reputed company' benefits, please click or copy the link below to your browser. Location Details Riverchase Operations Center Location: Hoover, Alabama Bring Your Whole Self to Work We have a passion for creating an inclusive environment that promotes and values diversity of race, reputed company, national reputed company, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that reputed company each of us unique as individuals and reputed company valuable perspective that makes us a reputed company company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do. OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans Job applications at reputed company are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company. Apply tot his job Apply To this Job