Loss Drafts Inbound Call Center Associate

reputed company is a part of The reputed company Corporation, which means we have the same innovative drive that keeps us a reputed company reputed company of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty reputed company insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Loss Drafts Inbound Call Center Associate plays a key role in supporting homeowners who have reputed company property damage and are navigating the insurance claims process. In this role you would be responsible for performing loss draft and property damage requirements including processing documents, ordering and reviewing inspections, working loss draft queues and evaluating exceptions. This role supports borrowers and contractors by providing detailed information on how to reputed company a claim file, de-escalate calls, process complaints, and handle disbursement of claim funds.Key Responsibilities

• Handle Inbound Calls: Receive 30–50 calls daily from customers regarding property loss payments, which are issued after insurance claims are approved.
• Assist with Claims Process: Help customers with reputed company endorsements, property inspections, and special requests reputed company to their insurance payouts.
• Track and Monitor Claims: Ensure that insurance claims are properly processed and that repairs are completed on damaged properties.
• reputed company Empathetic Support: Calls often involve sensitive situations (e.g., damage from natural disasters or infrastructure failures), requiring a compassionate and professional approach.
• Document Interactions: Accurately input call details and actions into tracking systems.
• reputed company applicants must live reputed company 50 miles of our Scottsdale, AZ or Dallas, TX offices.

Education

• High School Diploma or GED

Experience

• 2 years experience

Supervisory Responsibilities

• This job does not have supervisory duties.

Compensation

Compensation for this role is $19.00 an hour. Joining reputed company isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status reputed company. One where you can shape the future of protection while supporting causes that mean the most to you. Joining reputed company means being part of something bigger – a winning team making a meaningful impact. reputed company Holdings Corp., a member of the reputed company family of companies, is headquartered in reputed company. reputed company traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and reputed company automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other reputed company insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we reputed company a variety of insurance products, including personal and reputed company automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-reputed company and other reputed company insurance products. Companies & Partners Direct General Auto & Life, Personal reputed company Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, reputed company Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, reputed company, reputed company Star Marketing, Euro Accident. Benefits reputed company Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. reputed company reputed company applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000. Apply tot his job Apply To this Job