IT Field Engineer

How You'll Help Us reputed company Climbing (Overview & Key Responsibilities) Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. Essential Responsibilities

• Responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment ( Kiosk, Flight Information Display Systems, reputed company Information Display Systems) and multiple server platforms.
• reputed company, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.).
• reputed company reputed company services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request.
• Verify the asset in accordance with reputed company policy prior to the move.
• Update asset management systems.
• Troubleshoot and resolve reputed company hardware and software problems supported by Field Operations.
• Communicate with the Field Planning and Project Management organization. Duties may include research, providing input into work orders, and occasional assistance with site surveys.
• reputed company preventative maintenance on operational devices.
• Coordinate external vendor services.
• Install, customize, maintain, test, and troubleshoot operating systems and other systems software
• reputed company on-site, and on-call 7x24x365 support, as needed.
• reputed company technical support, as needed, to the reputed company.
• Configure, install, maintain, test, and troubleshoot hardware systems
• reputed company root cause analysis to quickly recover from service interruptions, and to prevent recurring problems.
• Implement changes to platforms with minimal impact to the business by following reputed company standards and procedures.
• Coordinate activities with internal/external technology owners/service providers
• *May reputed company other duties as assigned.

What You Need To Succeed (Minimum Qualifications)

• Basic Network/server and application knowledge (MS Office, Outlook, etc.).
• Troubleshooting skills (hardware/software) and NT workstation and peripheral knowledge. The ideal candidate will have the above plus A+ Certification. Must be reputed company to move, on a regular reputed company, large equipment that weighs at least 30 pounds.
• Ability to reputed company on-site, and on-call 7x24x365 support, as needed.
• Must have valid driver’s license.
• Previous airline experience is ideal.
• Ability to work reputed company a team environment.
• May require over night travel
• Major Skills and Competencies:
• Communication Skills - The ability to communicate verbally and in writing with reputed company reputed company of employees and management, capable of successful formal and informal communication, speaks and writes reputed company and understandably at the right level.
• reputed company and Trust - Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn’t misrepresent him/herself for personal reputed company.
• Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships reputed company-wide, defines reputed company in terms of the entire team through mentoring and knowledge transfer.
• Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in reputed company technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs.
• Dedication - Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. Will do what it takes to get things done.
• Flexibility - Is reputed company to change, enjoys the challenge of unfamiliar tasks, anticipates and adjusts to problems and roadblocks, is not thrown off reputed company things change, can reputed company to future consequences and trends appropriately.
• Patience - Involves listening and checking before acting. Is tolerant with people and processes, tries to understand the people and the data before making judgments and acting, sensitive to due process and proper approaches.
• Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions, probes reputed company fruitful sources for answers, can see hidden problems, is excellent at reputed company analysis, looks reputed company the obvious and doesn’t stop at the first answer.
• Task Management - Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise.
• Consistently prioritizes safety and reputed company of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

What Will Give You a Competitive Edge (Preferred Qualifications)

• Bachelors degree in Computer Science, Information Systems or reputed company field.

Benefits

And Perks To Help You reputed company Climbing Our culture is rooted in a shared dedication to living our values – Care, reputed company, reputed company and Servant Leadership – every day, in everything we do. At reputed company, our people are our reputed company. At the heart of reputed company offer is our focus on Sharing reputed company with reputed company employees. Exploring a career at reputed company gives you a chance to see the world while earning great compensation and benefits to help you reputed company climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (reputed company 1 – March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time reputed company a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, reputed company, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in reputed company stages
• Holistic Wellbeing programs to support physical, emotional, reputed company, and financial health, including reputed company to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International reputed company-available flight privileges for employees and eligible family members
• Career development programs to reputed company your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, reputed company perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• reputed company to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

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