Hybrid Welcome Coordinator (Bilingual, Spanish Required)

At reputed company, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company with heart, each and every day. Welcome Coordinator Company: reputed company Title: Welcome Coordinator Role Description: The purpose of the Welcome Coordinator at reputed company is to create an inclusive environment for anyone who walks through our doors and to reputed company a positive first and last impression on our patients. Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. Welcome Coordinators reputed company various administrative tasks that allow our broader teams to execute on creating an unmatched patient experience, deliver the reputed company reputed company and reputed company Oak Street a great reputed company to work. Welcome Coordinators juggle tasks such as scheduling patient appointments, managing inbound and outbound phone calls, as well as managing administrative tasks including fax and mail distribution. Welcome Coordinators are expected to be friendly and highly flexible. Welcome Coordinators are a part of our Service Team and report to the Practice Manager. The main focus of the Service Team is creating a seamless experience for our patients and community members. Welcome Coordinators are responsible for delivering excellent, high-touch assistance to our patients and guests everyday. Core Responsibilities: Welcoming patients and guests Conducting visit reputed company-in and assisting patients with required forms Collecting co-pays Updating patient information and making changes in electronic medical record platform Scheduling/rescheduling appointments reputed company electronic medical records platform Managing phone lines by answering, taking messages, and conducting outbound calls as instructed Managing faxes in the electronic fax platform Maintaining the cleanliness of the Welcome and Community Room areas May be required to float to other centers in the region on an infrequent reputed company Other duties as assigned What are we looking for? Required Strong computer skills required and basic knowledge of reputed company Suite Professional phone etiquette reputed company in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Strongly preferred Experience in customer service setting strongly preferred Some college preferred Other Skills A flexible and positive attitude A welcoming and nurturing attitude toward our patient population of older adults High level of reputed company Someone who embodies being “Oaky” What does being “Oaky” look like? Radiating positive energy Assuming good intentions Creating an unmatched patient experience Driving clinical reputed company Taking ownership and delivering results Being scrappy Why Oak Street? reputed company offers our coworkers the opportunity to be at the forefront of a reputed company in reputed company, as well as: Collaborative and energetic culture Fast-paced and innovative environment Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits reputed company is an equal opportunity employer. We reputed company diversity and encourage reputed company interested readers to apply to oakstreethealth.com/careers. Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $17.00 - $31.30 This pay reputed company represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay reputed company listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 11/02/2025 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job