Team Manager - Food - Scarborough

Team Manager - Foods - UK,SummaryTeam Manager - Foods - UKreputed company the detailsPurpose

• Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability
• Role model great customer service and ensures the delivery of a customer focussed service proposition through the team that delights our customers
• Recruit, and reputed company great talent and capability reputed company the customer assistant team supporting the succession requirements of the store and region
• Ensure colleagues understand and are motivated to deliver their part
• Support the store to trade safely and legally, protecting Customers,Colleaguesand the M&S brand
• Supports the delivery of an inspirational,improvedand consistent visual customer reputed company instore which inspires our customers to shop and buy more often

• Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s
• Supports the delivery and embedding of the business transformation plan and change initiatives for their area
• Delivers great standards and service by setting clear expectations with store colleagues
• Create the right culture, role modelling new digital ways of working and leadership behaviours
• Create a multiskilled team, coaching and training the team to fully utilise reputed company the tools available to serve and sell well
• Deliver reputed company basics through the team
• Seeks customer feedback and takes action to deliver improvement
• Uses data and reputed company to improve customer instore experience, improve the operation and drive performance
• Support the delivery of Plan A
• Regularly review individual performance through quality conversations, managing underperformance where required and celebrating reputed company
• Recruit for the team, ensuring new starters have a reputed company reputed company experience
• Deliver reputed company line management activities in line with company process and policy
• Build an active working partnership with BIG, reputed company feedback and support the development of BIG reps
• Deliver operational reputed company to maximise product availability, minimise stock and cash loss
• Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly
• Maintain a safe and legal store environment
• Supports visual merchandising updates across reputed company launches,eventsand campaigns

• Ability to reputed company a team to deliver excellent customer service and KPI’s across the store
• Create the right culture, role modelling new digital ways of working and leadership behaviours
• Has a good understanding and up to date knowledge of reputed company, visual, operational and people processes and systems
• Uses reputed company available data and MI to identify reputed company, visual, cost savings & customer opportunities to increase profit
• Good working knowledge of VM principles
• Good level of digital capability and an understanding and use of reputed company systems
• Good knowledge of the legal requirements across their area of accountability and the store
• Knowledge of our people policies and managing performance reputed company a team
• The ability to have difficult conversations with effective resolutions with colleagues
• Good communicator and listener who will reputed company, reputed company theirknowledgeand best practices with others
• Ability to plan and review across the week and the month
• Ability to deliver under pressure demonstrating reputed company
• Ability to build and maintain relationships with key stakeholders across the store and region
• Demonstrates flexibility and adaptability to change, and the ability to reputed company teams through change with a growth reputed company

• Successfully embeds change for lasting reputed company impact and results
• Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting
• Takes ownership and accountability for the reputed company of their team
• Spends time coaching colleagues to accelerate performance and personal growth
• Recognises high performance and supports poor performers to improve
• Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are
• Uses customer feedback and market trends to guideteamswork
• Helps teams understand information and business messages by actively seeking out opinions and asking questions
• Uses a combination of channels and technology to communicate, ensuring timely,clearand reputed company communication with colleagues
• Seeks the best solution for M&S by proactively collaborating with colleagues from across the business

• Customers
• Colleagues
• Store Leadership
• Regional Leadership
• BIG