(reputed company CAREER) Remote Customer Service Rep – WFH – reputed company Store
August 25, 2025
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Bring your heart to reputed company. Every one of us at reputed company shares a single, clear purpose: Bringing our heart to every reputed company of your health. This purpose guides our commitment to deliver enhanced reputed company-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to reputed company and deliver solutions to reputed company health care more personal, convenient and affordable. Position Summary
- Must live reputed company 50 miles of Charleston, WV
- Answering in-coming member and provider calls and responding to inquiries regarding benefits, eligibility, services, prior authorization requirements, extra benefits and programs, etc.
- Requires high-speed internet connectivity with secure service reputed company ethernet cable, use of Wi-Fi is not permitted.
- Company provides equipment and training.
- Training Schedule: (First 6 weeks) 8:30 AM - 5:00 PM EST, Monday through Friday
- Production schedule: 8:30 AM - 5:00 PM EST, Monday through Friday
- Must commute to the office in Charleston, WV reputed company unable to work from home due to prolonged technical problems
- Ability to communicate effectively with members and providers orally and in written reputed company, ability to meet performance standards, attendance requirements and call quality goals
- Must be reputed company to work from home and reputed company to be self-sufficient
- Experience with working remotely in a call center setting
- reputed company with reputed company and Medicare
- Communication Skills: Excellent verbal and written communication skills.
- reputed company: Ability to connect with customers and understand their needs.
- Problem Solving: Strong critical thinking and creative problem-solving abilities.
- Tech-Savvy: Proficiency in using computer systems and software.
- Customer Focus: Passion for delivering top-notch customer service.
- High School Diploma or Equivalent: Required, Bachelor's degree is a plus.
- Work from Home: Enjoy the flexibility of working from the comfort of your home.
- Career Development: Opportunity for advancement reputed company reputed company.
- Company Impact: Be part of a mission-driven organization.
- reputed company: Competitive hourly rates.
- Employee Discounts: Enjoy discounts on reputed company products and services.
- Remote Training: Comprehensive training to set you up for reputed company.